Technical Consultant, Regional Business, Customer Delivery, Capital Markets

Tokyo
adenza
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Calypso Technology and Axiom SL have merged to form a new company, Adenza.

Division Overview

Customer Success is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention.

Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

Team and Role Overview We are looking for a Technical Consultant who can assist with client requests to interpret and implement technical regulatory requirements.

This person will be part of a team who produces creative solutions to meet client requirements. Department Customer Delivery Employment Type Permanent - Full Time Location Tokyo

Responsibilities

  • Assist with client requests to interpret and implement regulatory requirements through defining data models, mapping shorthands / logic, and defining / building reports in the Axiom solution throughout the program.
  • Participate in design workshops and contribution of ideas to the end solution design.
  • Produce creative solutions to client requirements and problems, and make functional and technical enhancements to resolve customer problems.
  • Interface with system users to define technical application requirements including system modifications and subsequently record any maintaining reports describing all developments logic, coding, testing, changes, and / or corrections.
  • Be responsible for translating functional specifications for the technical development team and supporting the team in the overall development and testing process.
  • Help clients to interpret regulatory requirements, and map their internal data to required mapping requirement logic.
  • Be responsible for installation and upgrading of new and existing reporting solutions for customers incl. integration of multiple 3rd parties and in-house applications with their software solutions in areas pertaining to regulatory reporting.
  • Be responsible for the support and maintenance of AxiomSL products / applications both on-site and off-site, for customers.
  • Find alternative solutions for software bugs and make technical enhancements to resolve customer problems and configure environments whenever required.
  • Interface with system users to define technical application requirements.
  • Participate in the evaluation of technical enhancements and effectively document technical issues.
  • Write and maintain documentation to describe developments, logic, coding, testing, changes, and corrections.
  • Provide on-site and phone support for clients’ technical requests.

Skills And Requirements

  • At least 4-6 years of relevant work experience
  • Strong database / SQL knowledge
  • Good experience in programming (Java)
  • Strong knowledge of Unix / Shell scripting
  • Understanding of financial markets and products
  • Knowledge of scheduling tools (Control M, Autosys, etc)
  • Knowledge of XML and good experience in Java
  • Knowledge of SED / AWK / PERL
  • Experience in regulatory reporting is highly valued
  • Strong knowledge of financial instruments and products from a banking and accounting perspective
  • Experience in managing relationships with Japanese clients preferred
  • Native Japanese and English language skills.
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