IT Infrastructure_Parkwide Technical Infrastructure (PTI)

Senior Specialist / Assistant Manager, Parkwide Technical Infrastructure (PTI / RI)

Welcome to the heart of technology innovation at Universal Studios Japan! Join our Digital and Technology (Park Technology) team, a growing global presence in USJ. In the Technology team, you'll join our multicultural, bilingual setting, working on cutting-edge technologies that redefine the theme park experience. Your role is pivotal, setting the standard for new parks worldwide and making a lasting impact on the park business.

At Universal Studios Japan, your work directly contributes to enhancing the overall guest experience, ensuring that each visitor's journey is not only enjoyable but also seamless and efficient. Your innovations will make guests' lives easier, particularly as the park welcomes more visitors, by creating technological solutions that streamline their interactions, reduce wait times, and offer a more convenient and memorable visit. Join us in shaping a visitor-centric environment where every guest can effortlessly immerse themselves in the magic of Universal Studios Japan.

In addition to shaping the guest experience, your role in Technology extends to serving our internal customers, the dedicated team that makes the magic happen behind the scenes. You'll be instrumental in crafting tailored technology solutions to enhance the efficiency and effectiveness of USJ Crew Members, contributing to a seamless and enjoyable work environment. As a key player in our technological landscape, you'll be pivotal in ensuring that our internal systems and processes align with the highest standards, empowering our team to deliver unforgettable moments to our guests. Join us in creating a holistic, technologically advanced environment where both external and internal customers thrive, setting new benchmarks in the realm of entertainment innovation.

Now is an exciting time to join Universal Studios Japan. Be at the forefront of shaping the new guest and Crew Member experience. This is the opportunity to be on the ground, contributing to the very foundation of a transformative era in our parks.

Job Summary

Responsible for the design elements within Creative Projects. This is everything from conduit, manholes, fiber, copper, installation of equipment, IT room design, HVAC, electrical, facility inputs, Creative Theming and Show review, and working with other busine ss units within Universal for their technical need (i.e. fire, BMS, RSN, A / V, Security, and others). They are also meeting with vendors on new product and / or existing material needs and meeting with PM’s and other UPT groups to review status and / or needs for the projects. This position will report to Manager, IOps and Parkwide Technical Infrastructure (PTI) USJ.

RESPONSIBILITIES

• Responsible for developing the standards of a critical environments infrastructure and management of new infrastructure build out projects. Ensuring the campus distribution facilities are at the highest standards and that uptime reliability of the core systems are met.
• Continually assess resources need, required skillsets and department structure to insure team alignment with UDX and requirements. Consult with manager, IOps and PTI in USJ and Sr. Manager, Infrastructure Operations in Universal Orlando on opportunities and challenges.
• Be the first level of support by providing technical expertise to contractors as needed.
• Perform other duties as assigned.

QUALIFICATIONS

LANGUAGE : Advanced Business_Japanese and English proficiency

EDUCATION : Bachelor’s degree in computer science or related field; or equivalent work experience

LIFE at Universal Studios Japan

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