2025 Graduates - Associate, Client Services- Japanese Speaker (新卒 / 第二新卒）

Job Description

Please note, in applying to this role you are not applying to be a Consultant. Third Bridge is a market-leading investment research firm, we orchestrate and create research for our clients.

Associate Role

As an Associate, you’ll have opportunities to work with the top investment and management consulting firms in the world. They will trust in you for access to the most relevant experts and research content, which you are responsible for identifying and recommending to them throughout their project lifecycles. To do so you'll gather a unique set of stakeholder management skills that will help you deliver excellent results for both clients and experts. The projects can be complex, but the impact is meaningful - every day you will get to hear directly from your clients, experts and colleagues about the difference you have made.

The hats you will wear :

Business driver : understanding excellent client servicing in a highly competitive market and how your work impacts revenue growth. Work with your team to execute strategies for the accounts you are responsible for.

On every project, you will have an opportunity to drive performance by delivering on client requests. Each client and expert interaction is an opportunity to bring in revenue and build your book of business.

Problem solver : Our clients count on us for their research needs, it’s our job to execute on their requests for experts.

You will search for and vet experts to support your clients at each stage of their research. They operate under very tight deadlines that we have to match with urgency, but not at the expense of quality.

Player & coach : We operate as one team, both within your individual team and within the business at large. One day, you will be leading the charge, and another you’ll be supporting your peers.

You will be asked to train and develop the people around you, both on your team and those you’re working with on client requests. You will also receive lots of hands-on training and coaching yourself. We are a feedback-centric culture, and value effective communication.

Research partner : Throughout their research, clients rely on us to think as an extension of their team.

There will be times where we need to think outside the box and offer solutions that bridges their knowledge gaps, quickly. You’ll also need occasionally to go above and beyond to ensure a smooth partnership with your clients.

Qualifications

What you’ll need

Proficiency in Japanese(written and oral - Level N1 above) and workable English (Intermediate Verbal proficiency is favourable)

Of course, brilliant communication skills - especially using the phone - are essential.

We’re looking for strong academic credentials, or a proven background in a customer focused role. You’ll be looking to build your expertise in client engagement, influencing, negotiation, project management and stakeholder management - or you’ll be looking to build on your existing knowledge in these areas. But either way, you’ll need to be the kind of person who thrives in a hands-on, high-performance role where results matter.

Attention to detail and an ability to work under pressure are just as important, and you’ll more than feel at home in a culture that’s built on feedback, open communication, continuous learning and winning as a team.

Above all, you’ll have what it takes to exceed our clients’ expectations with every call you make, every consultation you arrange, and every contract you impact...