About the company
Steamship Mutual is a P&I insurance company, with 230 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, New York and Japan, and Singapore.
Overall Job Purpose :
We are seeking a visionary, strategic, and commercially astute Chief Executive Officer to lead and expand the operations of our Tokyo office. The CEO will be responsible for representing the Club in Japan, driving member engagement and expansion of the Club’s membership in Japan, collaborating with colleagues abroad and in Japan, overseeing regulatory and industry relationships, and delivering the Club’s services in alignment with our global standards and governance.
Requirements
Key Responsibilities :
Strategic Leadership
- Provide recommendations and execute the regional business strategy aligned with Steamship Mutual’s objectives.
- Lead initiatives to enhance member, broker and market engagement, retention, and acquisition across Japan.
- Represent the Club’s interests within local and regional industry forums, regulatory bodies, and member organisations.
Operational Oversight
Oversee all aspects of the Tokyo office operations, including underwriting, claims handling, marketing, staff relations, finance, and compliance.Ensure the Tokyo office meets all local regulatory and licensing requirements (e.g., FSA requirements)Team & Culture
Lead and develop a high-performing, locally based team with a strong focus on service excellence and professional development.Promote a culture that reflects the Club’s values of integrity, trust, responsiveness, and serviceStakeholder Engagement
Maintain strong relationships with existing Members, brokers, and service providers.Network effectively with ship owners and charterers to implement the Club’s strategy for growth in Japan.Act as the primary local spokesperson and ambassador for the Club in Japan.Reporting & Governance
Report regularly to the Club’s Leadership team on operational performance, regulatory matters, and strategic progress.Liaise with global leadership to ensure alignment of the Tokyo Office across all aspects of the Club’s business.Person Specification :
Experience & Qualifications
Substantial experience in marine insurance, legal and / or commercial shipping / ship management.Leadership experience within P&I insurance (either at a Club, broker or in-house at a shipping company) would be an advantage.Experience managing regional operations and dealing with international staff / colleagues.Skills & Competencies
Strategic and commercial acumenExcellent interpersonal, negotiation, and presentational skillsFluent Japanese and good written and spoken EnglishStrong leadership and people development abilitiesA genuine collaborator and team participantEducation
(Preferred) Bachelor’s or higher degree in Law, Maritime Studies, Insurance, or Business.Benefits
Join Us at Steamship Mutual
Become part of our collaborative, supportive, and friendly working environment, where you can enjoy a rewarding career with opportunities to enhance your existing skills and knowledge. We prioritise a healthy work-life balance and offer a competitive hybrid working policy.Our clear and transparent career pathways provide continuous support for skill enhancement and create opportunities for professional development. Additionally, we offer access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.Our attractive benefits package includes private healthcare and a competitive wellbeing subsidy.Company Values
Mutuality ensuring fairness amongst Club Members
Integrity upholding high ethical, legal, and regulatory standards
Safety and Sustainability contributing to safety of life at sea and the preservation of the environment
Transparency building strong relationships based on trust and open communication
Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers
Collaborative embracing flexibility, diversity, and inclusivity
Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply