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Pre-Sales Consultant

VerintTokyo, Japan

19 days ago

Job description

Responsibilities :

Consultative Engagement : Act as a trusted advisor to prospective clients by understanding their business needs and proposing relevant, value-driven solutions.
Solution Design & Proposal Development : Translate customer requirements into compelling solution proposals, presentations, and demonstrations that clearly articulate business benefits.
Proactive Collaboration : Work closely with internal teams across APAC to align on strategy, share insights, and ensure a consistent and high-quality customer experience.
Customer Communication : Lead discussions with clients to explore opportunities, clarify requirements, and guide them through the decision-making process.
Continuous Learning : Stay up to date with emerging technologies and solutions, and proactively seek opportunities to expand your knowledge and apply new insights to customer engagements.
Strategic Input : Support proposal reviews, contribute to deployment strategies, and provide input on delivery cost estimates to help stakeholders make informed trade-offs between business goals and technical feasibility.

Education and Experience Requirements :

A BS or preferably a MS degree in a technical discipline and minimum three years industry experience in telecommunications / contact center technology.

Job Requirements :

A strong solution background and expertise in areas such as telephony, network infrastructure, cybersecurity, IT operations, with a strong emphasis on cloud technology, AI and ML. You should be familiar with a wide range of technologies and have a deep understanding of communication systems.

You are responsible for leading sales activities from a technical perspective.

Proactive participation to manage Japan office operation.

Setting the strategic direction for the sales expansion in the organization. You should work with the Country President, sales executives, other pre-sales peers, marketing, consultants and professional services engineers to plan and execute on the strategic plans.

Effective communication and collaboration skills are important for Pre-sales Consultant. They should be able to communicate technical concepts to non-technical stakeholders, collaborate with cross-functional teams, and build positive relationships with internal and external partners.

Need to be skilled problem solvers and rapid decision-making.

Strong English skills are highly desirable as you need to communicate closely with APAC sales and pre-sales organization members, product houses outside of Japan, almost daily in English.

You need to support to translate presentations done in English by APAC people to Japanese audiences.

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Consultant • Tokyo, Japan