Ocean IMPORT Customer Service and Operations!

We are seeking a dedicated Ocean Import Customer Service and Operations representative to contribute to our Transport & Distribution department. The ideal candidate will possess excellent customer service skills and a deep understanding of logistics within the transport and distribution industry.

Description

• Manage ocean import operations and customer service tasks efficiently.
• Coordinate and communicate with clients and internal teams for seamless operations.
• Ensure documentation for transport and distribution is accurately maintained.
• Comply with customs regulations and other relevant legal and administrative requirements.
• Resolve customer queries and complaints in a professional manner.
• Monitor and report on transport and logistics performance.
• Enhance customer satisfaction through proactive and responsive service.
• Contribute to team efforts to achieve departmental and company objectives.

Profile

A successful Ocean Import Customer Service and Operations representative should have :

Job Offer

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675. 企業について

Our client is a prominent player in the transport and distribution industry, boasting a large organization spread globally. Known for its commitment to excellence, the company offers a collaborative work environment in Tokyo and continually seeks to enhance its operations and customer service experience. 応募条件 A successful Ocean Import Customer Service and Operations representative should have :

A solid background in logistics, transport, or a related field.

Proficiency in customer service and operations within the transport & distribution industry.

Strong communication skills to liaise with customers and team members effectively.

Experience in handling ocean import operations and logistics.

A customer-centric approach with problem-solving abilities. 英語能力 日本語能力 年収