Shift Team Leader, E-service Contact Center, Customer Services

R66582-EN

Shift Team Leader, E-service Contact Center, Customer Services

JP, Chiba, Chiba

• Job ID : R66582-EN
• Posted : October 14, 2023
• Regular
• FullTime
• QVC–
• Customer Service & Experience–

JP85252

Shift Team Leader, E-service Contact Center, Customer Services

E-ServiceおよびOutsourceの管理業務。

E-Service応対におけるKPI管理

OutsourcerのPerformance管理

Initiativeの推進

People Management3年以上

E-Service管理経験

Actionを構築 / 実行できる方

Projectのリードの経験がある方

4 回程度）

6ヶ月、期間中の勤務条件変更無し）

1回支給）、昇給（業績に応じて年1回支給）、時間外手当、当社規定により、通勤手当支給あり

eラーニング、ビジネス英語習得支援制度

8 : 00~26 : 00のうち8時間

JR京葉線 東京駅より、海浜幕張駅下車（快速で29分）　海浜幕張駅南口 徒歩3分

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Curated Experiences. Infinite Possibilities.

Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.

When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!

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