Senior Program Manager, EF Planning

We are seeking a Sr. Program Manager for the External Fulfillment (EF) Planning Team within Amazon Japan's Operations Division.

EF handles order processing and shipping operations at fulfillment centers operated by 3PL (third party logistics) or vendors, rather than at Amazon Fulfillment Centers. These centers primarily handle large items, heavy items, and temperature-controlled products. EF team contributes to the company's growth by expanding this service, offering a wide product selection with remarkably fast delivery speeds, thereby enriching our customers' shopping experience.

This position will be responsible for managing network capacity based on medium to long-term demand forecasts and planning / executing the launch of new logistics centers to support business growth.

One of the most rewarding aspects of this position is the opportunity to take a view of the entire business and lead the planning and implementation of new logistics centers and networks with innovative capabilities that will drive Amazon's new business initiatives.

For this position that will lead the expansion of the EF business, we welcome applications from individuals with diverse industry backgrounds and experiences.

EF（ External Fulfillment）プランニングチーム にて、シニアプログラムマネージャーを募集いたします。

EFは、Amazonのお客様が注文された商品の注文処理・配送業務を自社の物流拠点（Amazon Fulfillment Center）ではなく、メーカー / 卸売企業や協力会社の運営する物流拠点で行うセンターで、大型品や重量品、温度管理品などを中心に取り扱っています。EFチームは、そのサービスを成長させ、豊富な品揃えと圧倒的な配送スピードを実現し、お客様の購買体験をより豊かにすることで会社の成長に貢献しています。

EFビジネスの拡大をリードいただける当ポジションでは、様々な業界や経験をお持ちの方からのご応募をお待ちしております。

Key job responsibilities

Planning and Execution of Mid to Long-term Launch Plans for New EF Sites

Manage medium to long-term demand forecasts and EF site capacity, while creating and executing launch plans for new EF sites to support business growth. At trigger points for implementation decisions (calculated backward from planned launch dates of new EF sites), assess the need for plan modifications based on latest demand forecasts and propose plan changes when necessary.

Proposal and Implementation of Logistics Network Solutions

Sensitively identify changes in the business environment, detect logistics-related challenges that could hinder business growth, and propose specific improvement plans and optimal logistics network configurations. Work collaboratively with relevant departments to swiftly implement these proposals. Additionally, plan and execute the launch of specialized logistics centers with unique capabilities to handle new product categories, supporting Amazon's extensive product selection.

Development and Control of Mid to Long-term Cost Plans

Create medium to long-term plans through collaboration with Supply Chain, Finance, and Operations teams, as well as through Quarterly Business Reviews and daily communications with contracted 3PL partners. Develop and execute necessary action plans to implement these strategies.

EF拠点の中長期立上計画の立案と実行

EF拠点のキャパシティを管理し、ビジネスの成長をサポートする新規EF拠点の立上計画を作成、実行します。また、新規EF拠点の立上予定日から逆算される実行判断のトリガーポイントにおいて、最新の需要予測をベースに計画修正の必要性を判断し、必要に応じて計画変更の提案を実施します。

3PLとのQBRや日々のコミュニケーションなどを通じ、中長期計画を作成します。またその計画の実行のために必要なアクションプランの策定、実行を進めます。

A day in the life

Flextime Work System

• No core hours required
• Standard hours : 9 : 00 AM - 6 : 00 PM

8 working hours per day, weekends and public holidays off)

9：00～18：00（実働8時間 / 日、土日祝お休み）

About the team

Amazon is committed to fostering a diverse and inclusive workplace environment. We fully comply with Japan's Equal Employment Opportunity Act and provide equal opportunities for employment consideration regardless of race, national origin, gender, sexual orientation, disability status, age, or any other personal attributes.