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Logistics Strategy Planner (Manager Candidate) - Fashion Business Department (C&M)

RakutenTokyo, Japan

20 days ago

Job description

Description

Department Overview

Overview

What is "Rakuten Fashion"?

While "Rakuten Ichiba" is a mall-style platform where sellers can freely sell their products, "Rakuten Fashion" is a direct-sales business model where Rakuten manages everything from brand selection, product procurement, marketing, sales, shipping, to customer support.

What products are handled by "Rakuten Fashion"?

Rakuten Fashion" offers products from well-known popular brands such as UNITED ARROWS, BEAMS, URBAN RESEARCH, TOMORROWLAND, and more. Additionally, the platform is expanding its selection of global brands like PUMA, LACOSTE, and THE NORTH FACE, providing a wider range of choices.

What is attractive about being involved in "Rakuten Fashion"?

Rakuten Fashion" is one of the key businesses within the Rakuten Group and is a rapidly growing field. By joining during this expansion, you can feel the impact on the industry and society through your work and have a valuable opportunity for self-growth as the business grows.

Position : Why We Hire

As lifestyles have significantly changed post-COVID, the importance of fashion e-commerce has grown, and expectations for Rakuten are rising accordingly.

To achieve ambitious growth goals, we are strengthening investments across marketing, service quality, and logistics - our team plays a key role in these initiatives.

We are seeking someone who can take ownership of strategy development and execution to drive the mid-term growth of the business.

Position Details

Rakuten Fashion procures and sells products from a wide range of apparel brands. As the business continues to grow, the logistics and delivery functions must also evolve accordingly.

Our logistics strategy at Rakuten Fashion aims to pursue customer convenience while optimizing product flow and reducing costs. During the planning phase, a wide range of considerations arerequired; however, once the strategy is executed, it has a direct impact on customer satisfaction, offering a strong sense of contribution to society.

You will be entrusted with a high degree of ownership across all phases - from issue analysis to planning, execution, and validation - particularly for services that help reduce warehouse workload and delivery costs.

Examples of key projects include :

Planning and execution of distribution center expansion in anticipation of medium-term volume growth
Planning and implementation of faster inbound operations (e.g., function development and supplier negotiations to speed up deliveries)
Promotion of cost reductions by encouraging the use of letter pack delivery and enhancing gift services
Defining business and service requirements for OMS, WMS, BI tools, and other related systems
Collaboration and negotiation with internal teams and external partners, including logistics companies and 3PLs
Strategic proposals and reporting to senior management

This position requires proactive engagement with both internal and external stakeholders. It is an excellent opportunity to develop comprehensive business capabilities and will serve as a strong foundation for future career advancement.

Work Environment

Personnel : About 120 for the entire department and 10 for the group

Age range : Mainly in their late 20s to 30s

Those with a background in strategy consulting firms

Former graduates from strategy / service planning at a business company

New graduates

Mandatory Qualifications :

Any of the following

Practical experience in planning, managing, or improving user-facing delivery service levels (e.g., delivery speed) within the e-commerce industry

Experience in strategy planning or service development in the supply chain management (SCM) domain within the e-commerce sector

At least 3 years of hands-on experience in strategy formulation or business operations improvement at a consulting firm or business company

Basic industry knowledge of the retail or e-commerce industry

Desired Qualifications :

Project Management Experience

Experience as a lead or project owner in managing large-scale initiatives (e.g., WMS implementation, e-commerce logistics integration, site relocation, etc.)

Proven track record of driving cross-functional business process improvements and service design

Experience designing KPIs and managing operations through the PDCA cycle

System and IT Literacy

Understanding of e-commerce logistics systems such as OMS and WMS

Experience in data extraction and analysis using BI tools and SQL

Familiarity with API and data integration requirements, and experience collaborating with development teams

Industry Knowledge

Experience handling complex logistics operations in fashion e-commerce, such as SKU management, returns and exchanges, and pre-order sales

Strong awareness and willingness to learn about domestic and global logistics trends

Experience in coordinating, contracting with, and managing quality for external 3PL partners

Ideal Candidate Profile

Not only skilled in planning, but also proactive in turning ideas into action

Strong communication and interpersonal skills

Capable of delivering results within limited timeframes

Able to thrive in a fast-paced and constantly evolving environment

Others Information :

Additional information on Location

Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Qualification

TOEIC Score exceeding 800 (or similar level of English ability or a University Degree earned in an English-speaking country)

Proof of eligibility is required by the timing of the offer letter.

If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by our company, during selectionprocess is required.

business #strategyplanning #commerce #RakutenFashion

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