Your newpany
Retail Information Technologypany
Your new role
IT Product Specialist
What you'll need to succeed
Localisation
Understand Japanese regulations, merchants' requests, market trends etc. deeply, and collaborate with the Central team to ensure that Japan's requirements are properly implemented in the global systems and services.
- Well-prepared Business Requirement Specifications
- Basic Design documents
- Enough and well-thought UAT
- Deep understanding of global systems and services
- Mindset to always obtain the latest information
- Closemunication with internal and external stakeholders
Implementation
Develop a plan considering also the rollout plan to ensure that the effective date of the law and the date agreed with the customer are met. This requires priority negotiation with each product team, and in some cases, with senior management.
Resolves and / or escalates issues in a timely fashionCooperation with the Field Service team and smooth / polite handover to themGlobal systems and solutions will be improved not only for Japan, but also for other countries. Service quality must be ensured through appropriate degradation testing and release support.
In addition, when trouble happens, the Project Integration team will take the lead and work with the central team to resolve the issue.
Requirement
Excel VBA programming skills are strongly required in order to automate various daily processes;Independent and self-motivating personality, able to work under remote management;Strong resolution orientation, interpersonal,munication and organisational skills;Ability to work independently and as part of a team and present ideas clearly and concisely;Strong analytical and problem-solving skills.Excellent organisational, time management and customer service skills, detail-oriented.Fluent Japanese language skills (oral & written)Fluent English language skills (oral & written)Minimum JAVA, C# programming skills (Able to review source code)What you need to do now