Talent.com
This job offer is not available in your country.
Technical Support Manager (Work based in Japan) - KV

Technical Support Manager (Work based in Japan) - KV

PASONA SINGAPORE PTE. LTD.Japan, SG
27 days ago
Job description

Roles & Responsibilities

Position : Technical Support Manager (Work based in Japan) (Job ID : 19706)

  • Basic + Comms + VB

Job Description :

Our client is looking for an experienced, independent and passionate Technical Support Manager to team up with their Sales team to drive and support their Japan business and expand their phenomenal growth in the payment and fare collection business in the local market.

  • Frontline interface with Japan customers for all product, quality and technical related topics
  • Process information between customers and internal teams, organize and convey the information such that both parties can effectively understand and react to it
  • Proactively add value as technical representative of the company by putting up recommendations or proposals on technical solutions that help to grow the business or improve our product quality and features
  • Proactively think, strategize and propose solutions that can bridge the customer and the company when there are gaps in mutual expectations
  • Drive the technical aspects of product presentation and promotion to customers with Sales and Business Development team members, including product demonstration and training
  • Coordinate between customers and internal R&D teams for product development and evaluation
  • Coordinate between customers and internal QA team for product quality issue resolution.
  • Perform local verification in Japan for quality claims.
  • Job Requirements :

  • At least 5 years in a hardware technical related role, such as technical support, field application, product development, product marketing
  • Experience in NFC readers or payment terminals, or components and services related to these devices is highly preferred
  • Experience in IoT devices and system is a big plus
  • Academic background or good fundamentals in electronics and circuitry
  • Business Level of English is required to liaise with English-speaking internal stakeholders in Singapore
  • Business-level Japanese is required to liaise with Japanese-speaking internal and external stakeholders in Japan
  • Experience working in a multicultural environment or in overseas is a plus
  • Excellent communication skills – ability to anticipate reaction and convey information tactfully; ability to understand and bridge cross-border cultural differences
  • Strategic and not reactive – think before action; ability to derive the actions from the issues and not reliant on only instructions given by the superior
  • Analytical and good at breaking down problems
  • Highly organized to effectively manage tasks and information
  • We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

    By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

    PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

    Please find Privacy Policy Agreement from the below link.

    http : / / www.pasona.com.sg / privacy.html

    Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

    EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above. Please find the link below on MOM regulations :

    https : / / www.mom.gov.sg / faq / submit-quarterly-referral-and-placement / are-employment-agencies-allowed-to-collect-personal-data

    Thank you for your cooperation.

    Tan Katrina Therese Yap

    EA Registration No : R25128964

    Pasona Singapore Pte Ltd

    1 FINLAYSON GREEN #09-02 SINGAPORE 049246

    URL : www.pasona.com.sg

    EA License No : 90C4069

    Tell employers what skills you have

    Excellent Communication Skills

    Internet of Things (Iot) Management

    Sales

    Product Marketing

    Hardware

    Internet of Things Management

    Internet of Things Application

    Product Demonstration

    Internet of Things

    Sales and Business Development

    Product Development

    Business Development

    Bridge

    Electronics

    Japanese

    Technical Support

    Create a job alert for this search

    Technical Support Manager • Japan, SG

    Related jobs
    HEOR Manager / Senior Manager, APAC (Based in Japan)

    HEOR Manager / Senior Manager, APAC (Based in Japan)

    BeiGeneJapan
    This HEOR Manager position will lead and manage health economics and outcomes research (HEOR) projects to ensure quality and time deliverables to support BeiGene’s portfolios.This also includes gen...Show moreLast updated: 7 days ago
    Japan Sales manager

    Japan Sales manager

    SemtechJPN, Remote
    Work with the team to increase sales in Japan org.Promote products to Japanese customers to increase sales in Japan.Work with channel partners to increase sales. Run the numbers to make sure to unde...Show moreLast updated: 12 days ago
    Growth Marketing Manager, Japan

    Growth Marketing Manager, Japan

    StripeJapan
    Stripe is a financial infrastructure platform for businesses.Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their reve...Show moreLast updated: 12 days ago
    Payroll Implementation Manager | Japan

    Payroll Implementation Manager | Japan

    DeelJapan
    Deel is the all-in-one payroll and HR platform for global teams.Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combine...Show moreLast updated: 8 days ago
    Costumer Engagement Manager-Japan

    Costumer Engagement Manager-Japan

    Remote PeopleJapan, Japan
    Develop, implement, and manage customer engagement strategies that align with the company's goals and customer needs.Identify the specific metrics such as active users, content utilization, and sup...Show moreLast updated: 30+ days ago
    Technical Sales & Support Manager - Japan

    Technical Sales & Support Manager - Japan

    Teledyne Technologies IncorporatedJapan
    Teledyne Controls is seeking a Technical Sales & Support Manager based in Japan to join our Aerospace Electronics Division’s customer-interfacing team. In this role, the Sales & Support Manager will...Show moreLast updated: 12 days ago
    【エアバックビジネス・東京もしくは京都】Japan Airbag Technical Manager

    【エアバックビジネス・東京もしくは京都】Japan Airbag Technical Manager

    株式会社 アージスジャパンJapan
    Show moreLast updated: 30+ days ago
    Country Manager, Japan

    Country Manager, Japan

    Real StaffingJapan
    We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience. Develop and execute regional strategies to drive revenue and prof...Show moreLast updated: 12 days ago
    Country Manager – Japan

    Country Manager – Japan

    TaboolaJapan
    Realize your potential by joining the leading performance-driven advertising company!.Taboola is seeking a dynamic Country Manager for Japan to lead our growth, strengthen our reputation, and build...Show moreLast updated: 12 days ago
    Technical Support Manager

    Technical Support Manager

    RevvityJapan
    Technical support for Japanese customers and Technical marketing.Technical support for Japanese customers.Respond to inquiries about our products which will be coming in via telephone and / or email....Show moreLast updated: 30+ days ago
    Technical Salesman Japan

    Technical Salesman Japan

    HAIMERJapan
    Completed technical education, ideally with further formation in the field of technical engineering.Profound expertise with main focus on tool clamping and milling technology.Experience and success...Show moreLast updated: 30+ days ago
    Technical Consultant - Workvivo, Japan

    Technical Consultant - Workvivo, Japan

    ZoomRemote JPN
    Technical Consultant - Workvivo, Japan.As a Technical Consultant at Workvivo, your role involves supporting customers by addressing queries and troubleshooting technical issues during implementatio...Show moreLast updated: 12 days ago
    Manager, Sales Engineering - Japan

    Manager, Sales Engineering - Japan

    Recorded FutureJapan
    With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!.Recorded Futur...Show moreLast updated: 12 days ago
    Customer Success Manager (Japan)

    Customer Success Manager (Japan)

    Carrot FertilityJapan
    Carrot Fertility is the leading global fertility and family-building platform providing care for everyone, everywhere.Trusted by more than a thousand multinational employers, health plans, and heal...Show moreLast updated: 30+ days ago
    Account Manager (Japan)

    Account Manager (Japan)

    Oxford Nanopore TechnologiesJapan
    We are looking for an experienced and highly motivated Key Account Manager (Japan) to join a team of experienced sales and business development professionals to deliver on commercial targets.The Ke...Show moreLast updated: 12 days ago
    Marketing Manager, Japan

    Marketing Manager, Japan

    RobloxJapan
    JapanMarketing and CommunicationsID : 5033.Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all cre...Show moreLast updated: 12 days ago
    Construction Manager (Japan)

    Construction Manager (Japan)

    TG VINA ARKSNhật Bản
    Mô tả công ty Công ty chuyên về xây dựng của Nhật.Tokyo, Japan Loại công việc Xây dựng Nội dung công việc - Quản lý hiện trường xây dựng. Trao đổi thêm khi phỏng vấn Kỹ năng cần thiết - Người có chứ...Show moreLast updated: 30+ days ago
    Business Development Manager-Japan

    Business Development Manager-Japan

    CisionRemote, - Japan
    At Cision, we believe in empowering every individual to make an impact.Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success.As part of our glob...Show moreLast updated: 12 days ago