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Application Engineer (Voice BSS) - Enterprise DX Product Management Section, BSS Development Department (BSDD)

RakutenTokyo, Japan

23 days ago

Job description

Description

Business Overview

The Technology Platforms Division (TPD) is responsible for building and operating the infrastructure and ecosystem platforms which power the Rakuten Group. Our mission is to provide our Rakuten Cloud and Ecosystem Platforms which will deliver Core Value to accelerate the growth of Rakuten Group services.

Department Overview

Our department, BSS Development Department (BSDD) , develops and maintains the BSS platform for MNO, VOICE, and ISP services, and is in charge of development and maintenance of IT infra (on-premise and cloud environment) for BSS platform.

Why We Hire

The Enterprise DX Product Management Section smoothly and reliably provides low-price, high-quality services to many customers through the development and operation of information systems (BSS : Business Support System), the provision of enterprise MVNE services, and voice services. We are continuing to build and develop systems for delivery and use, and as a start-up established 3 years ago, we are looking for more team members to help our business expand further.

Overall Position Details

As an Application Engineer for the Voice BSS product, your responsibilities will be as follows :

System development and operations of business systems for our voice (phone) services, such as application receiving, mobile phone services opening, billing, and invoice management, etc.
BSS development : planning and coordination, requirement definition, outline of design, testing support, release management, etc.
BSS operations : operational design, work coordination / implementation, and project management.
System incident management.
Vendor control / management.
Stakeholder coordination / reporting, including to BSS Development Lead / Operations Lead.

Mandatory Qualifications

Skills / experience (3 years+) with the following IT systems / tools :

Operating systems such as Windows, Linux, HP-UNIX, Mac OS

Programming experience in one or more languages : Java, C, C++, Perl, Python, Shell, SQL, PL-SQL, JS, JSP, HTML, CGI, PHP

Mid-level proficiency in MS Excel, PowerPoint, Access

Databases such as Oracle, MySQL

Knowledge of protocols and experience with APIs such as SSL, FTP, SFTP, HTTP, HTTPS, SOAP, REST

Resource management tools such as SVN, Git

System development skills / experience (system development planning is also acceptable）

System operation skills / experience

Stakeholder coordination skills

Incident management skills / experience

Desired Qualifications

Telecommunications industry experience

Other Details

Work Location : Tokyo

engineer #technologyplatformdiv #RakutenMobile

Languages :

English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced)

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Application Engineer • Tokyo, Japan