Sr. Area Manager, Inbound Central Operation

FCとIXD) は全国に20か所以上あり、それぞれにInbound（入荷）、Outbound（出荷）、およびQuality Assurance (品質保証）チームが存在し、担当する工程の管理業務を行っています。

Inbound Central Operation は、全国FC / IXDの入荷に関する中央管制塔として、FC / IXDネットワーク全体の入荷量や在庫量・入荷プロセスを管理・運営するTeamであり、また全国FC / IXDの入荷の仕組みを創造／構築する重要な役割を担っています。

IXD拠点の運営状況と作業進捗を遠隔から管理し、ネットワーク横断で発生する課題の解決やシステム導入などの際のプロジェクトリードや、長期的な拡大に向けての標準化推進及び人材育成を担当するポジションです。

Amazonサプライチェーンの全体像を掌握し、多くの上流下流の関係各所と連携しながら全体最適化に向けた判断とコントロールを行い、将来の仕組みを構築する仕事であるとともに、IXDネットワークをリードする裁量の大きなポジションです。

Operationに向けて入荷管理メカニズムを構築していくイノベーティブなポジションです。

• The location of this position is Nagareyama City, Chiba Prefecture / Amagasaki City, Hyogo Prefecture.

Inbound Central Operation

Amazon's Fulfillment Centers (FCs) and Cross Dock centers (IXD) are located in over 30 locations across Japan, with each center having Inbound, Outbound, and Quality Assurance teams responsible for managing our respective processes.

Inbound Central Operation team functions as a central control tower for the inbound operations of FCs nationwide, managing and overseeing the entire FC / IXD network's inbound volume, inventory levels, and inbound processes. Additionally, our team plays a crucial role in creating and building the inbound systems for FCs and IXDs across the country.

Job Description

This position involves remotely managing the operational status and work progress of multiple Cross Dock Center (IXD) sites within the Kanto / Kansai region. This position will also take the lead on projects such as resolving network-wide issues, implementing systems, driving standardization initiatives for long-term expansion, and fostering talent development.

Position Highlights

1)Scope of Work :

This role involves gaining a comprehensive understanding of Amazon's supply chain, collaborating with numerous upstream and downstream stakeholders, and making decisions and adjustments to achieve overall optimization. In addition to building future systems, it is a highly impactful position that provides the opportunity to lead the IXD network.

2) Building New Mechanisms :

This is an innovative position that involves implementing permanent solutions to network-level issues, reviewing the design of upcoming equipment and tools, and building inbound management mechanisms for future operations.

3) Enhancement managerial and leadership skills

This is a challenging position where you will collaborate with multiple contracting companies, gaining experience in drafting, reviewing, negotiating, and finalizing contracts. You will engage with the essence of managerial control from a cross-network perspective and acquire management knowledge from a multifaceted viewpoint.

Key job responsibilities

Stakeholderと連携してリスクを取り除くことをリードします。またお客様からのご注文に発送遅れが無いように管理体制を構築し、各IXD現場へ展開し効果測定を行います。中長期的には、ビジネスのDemandに応じた生産計画を策定し、入荷と処理量の変動応じて修正しお客様のニーズに答えます。

IXDで発生している品質問題やトラブル等に関して、関連部署と協業して真因調査を行い対策案を作成、関連部署と連携して各IXDに展開します。

IXD現場で実際に運用ができるよう調整と修正を行います。ネットワークに展開するための標準作業手順を構築し、使用方法・注意事項等を全IXDに展開します。また、導入後は効果・リスクを数値化し、期待された内容であるかをAuditします。

Key job responsibilities

1) Operations Management : 30%

You will oversee and make optimal decisions in response to daily fluctuations, ensuring effective control of the overall operation.

2) Troubleshooting and Problem Resolution : 30%

You will investigate and address quality issues and problems occurring at IXD sites, working with relevant departments to conduct root cause analysis and develop corrective actions.

3) Risk Assessment & New Operations Design : 20%

You will review the design of newly introduced tools, making adjustments and modifications to ensure they are operationally viable at IXD sites. You will develop standard operating procedures for network-wide deployment, including instructions on usage and precautions, and roll them out across all IXD sites. After implementation, you will quantify the effectiveness and risks, conducting audits to ensure the outcomes align with the expected results.

4) Preparation for Peak : 20%

You will manage the progress of preparation tasks for sales events held across Amazon, creating recovery plans and taking corrective actions when necessary to ensure readiness. You will lead the entire network to ensure all preparations are completed on time.

About the team

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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