Know Your Customer (KYC) Specialist – Tokyo, Japan

Know Your Customer (KYC) Specialist – Tokyo, Japan

Are you ready to join an advanced team with a global company that is passionate about preventing money laundering, fraud, and other illegal financial transactions? Are you ready to unleash your potential in a global business that is committed to making financial services accessible to people everywhere? Then it’s time to join Western Union as a Know Your Customer (KYC) Specialist .

Western Union powers your pursuit.

We’re seeking for an Associate in Western Union Digital Customer Verification Team, based in Japan. In this role, you will be a part of a highly engaged team who responds to the need of Western Union to comply with regulations that require the identification of regular online service consumers. It is a part of the Know Your Customer (KYC) program.

Role Responsibilities :

• Support WesternUnion.com consumers in Japan with their digital identity verification process in email & phone support.
• Help look for ways of improving the customer experience and make recommendations on potential process improvements ideas.
• Ability to multitask using multiple tools and work independently as needed. Meet strict deadlines, consistently and successfully meet performance metrics.
• Have very strong analytical skills, working in a broad and global organization and with various groups in an agile environment.
• Have exceptional customer service skills and a customer-first mindset. whilst meeting business goals.
• Can grasp new concepts and integrate quickly to deliver significant quantifiable results.

Role Requirements :

will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Japan specific benefits include :