We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
POSITION REPORTS TO :
General Manager
POSITIONS REPORTING TO THIS POSITION :
- Food & Beverage Duty Manager
- Food & Beverage Attendant
KEY RELATIONSHIPS : Head Chef
PRIMARY OBJECTIVES :
At Travel + Leisure Co., our vision is to put the World on Vacation. In your position as the Food & Beverage Manager, you will be responsible for managing the day-to-day operation of the Food and Beverage outlets, including recruitment, training of all new and existing staff, rostering staff, and managing floor staff during a function.
Our Values are the HEART of Travel + Leisure Co., the beliefs of our global team that define what we recognize as important, meaningful, and right :
Hospitality – treating everyone like familyEngagement – delivering our promiseAccountability – owning our impactRespect – considering others in every interactionTeamwork – succeeding togetherPRINCIPAL RESPONSIBILITIES : (Include but not limited to : )
Provide exceptional customer service to our ownersInspire and create a fun activities program with a range of interesting activities and functions for guests within the resortEnsure smooth running of Food and Beverage service, providing hand-in-hand teamwork with adequate employeesEnsure liquor licensing guidelines for responsible service of alcohol are adhered toFollow the responsibilities as outlined under The Liquor ActManage floor staff during a functionSuccessfully recruit, select, and induct suitable staff in line with company policies and proceduresIdentify and facilitate any staff training and development requirementsProvide coaching and support in developing and promoting a productive and performance-focused workforce cultureEnsure company performance management procedures are followed to maximize the productivity of staffPromote, communicate, and reinforce Company values and expected behaviorsEmployees must ensure they comply with WVRAP’s OH&S Policy, procedures, and any reasonable instruction given by WVRAPEmployees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and not willfully or recklessly interfere with or misuse anything provided for health and safetyDisplay a Count On Me! service to all internal and external partiesDisplay innovation through inspiring, creating, and improving processes and productsShow integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promiseDisplay leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possibleKEY POSITION CRITERIA :
Motivate, inspire, train, coach, and discipline employeesLead the team by example, displaying appropriate conduct and dressSuccessfully screen employment candidates and conduct interviewsCoordinate schedules with projected workflow, within budgetRecognize and solve problems in the workplaceAbility to work in a fast-paced environmentControl stock and report any discrepancies to the General ManagerWhere Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
