カスタマーサポート / Customer Support Specialist

HubSpotのお客様のビジネスの成長をサポートいただくお仕事を担っていただきます。当社のサポートチームはお客様のニーズに迅速に対応し、クリエイティブな問題解決力とHubSpotの仕組みに関する深い知識で、お客様お一人お一人にパーソナライズされた相談しやすいサポートを提供します。

• HubSpot内のさまざまなツールについて、使い方の質問に回答し、お客様をサポートします。（この業務によりHubSpotのソフトウェアに関する深い知識を身につけることができます）
• HubSpotソフトウェアを使用するマーケティング担当者、営業担当者、サービス担当者へのサポートとガイダンスの提供をします
• HTML、CSS、APIなどの技術的なスキルを身につけることに興味がある方

We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us .

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants : (m / f / d) - link to HubSpot's Career Diversity page .

India Applicants : link to HubSpot India's equal opportunity policy .

About HubSpot

HubSpot (NYSE : HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the , which has more than 5M views, and learn about , too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our to learn more about the culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.