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JP Apps Systems Eng Pre & Post Sales

JP Apps Systems Eng Pre & Post Sales

Varex Imaging CorporationTokyo
22 days ago
Job description

Description

OTHER SPECIFIC FUNCTIONS OR DUTIES

  • Pre‑sale : Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules; recommends price changes based on company / customer relationship; recognizes new business opportunities.
  • Post‑sale : Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines validity of warranty claims and schedules repair resources; changes production and shipping schedules; and recognizes add-on business opportunities.

SKILLS, KNOWLEDGE AND CERTIFICATIONS

Required Certifications and Training

  • Obtains and completes LMS training plan specific to assigned responsibility.

    • Experience Level with Business Tools

  • Proficient in utilizing business tools such as : E-mail, Microsoft Word, Excel, and PowerPoint.
  • Experience with SAP or equivalent ERP product and productivity software desired.

    • LEVEL DESCRIPTION

    Knowledge

  • Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

    • Job Complexity

  • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises independent judgment and discretion in solving complex business problems.

    • Interaction

  • Networks with key contacts outside own area of expertise.

    • Supervision

  • Determines methods and procedures reviewed by others on new assignments and may coordinate activities of other personnel (Team Lead).

    • Typical Education and Experience

  • Bachelors degree (or equivalent experience) and 8 years of related experience or Masters Degree with 6 years of related experience.

    • ENVIRONMENT AND PHYSICAL REQUIREMENTS

    Environment and Physical Demands

  • As described in the job posting

    • Ability to Travel

  • Travel may be required. See the job posting for more information.

    • Time Type : Full time

    Job Type : Regular

    Work Shift : N / A

    Pay Rate Type : Salary

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    Jp Apps Eng Pre Post • Tokyo