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Quality Assurance Manager
Advanced Sterilization ProductsTokyo, Kanto, Japan30+ days ago
Job descriptionResponsible person for product quality information (complaints, medicines, medical devices, other devices and consumables) Evaluate quality information (complaints), consider whether countermeasures are necessary, and escalate globally Person in charge of formulating investigation policy for quality information (complaints) and conducting investigations Responsible for issuing customer reports Full implementation of global complaint management system, monitoring of investigation progress, reporting and system improvement Cooperation with Safety Information Department Regular communication with the Global QA Complaint Handling Team Experience in a series of work related to quality information (complaints) for medical devices and pharmaceuticals (including communication with the sales side and global departments in charge) Can understand the functions and mechanisms of any type of product. Hands on experience in physics and chemistry labs. Infer the cause of the complaint, back it up, accumulate evidence, and reach a conclusion. Be able to explain to the global team in English and explain the current situation regarding Japanese quality Minimum 3 years experience in using a global quality management system.
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Manager Quality Assurance • Tokyo, Kanto, Japan