Logistics Coordinator, Export Ops, Global Mile Export

Amazon Japan is seeking qualified candidates to join our Global Logistics team. Global Mile at Amazon reaches customers around the globe on all seven continents, and are in need of individuals who want to help ensure a fast-cost-effective solution to delivering packages to every far reach of the world.

Join our Global Mile team as a Logistics Coordinator based in Tokyo. In this role, you will leverage your understanding of Amazon's Fulfillment Network to drive improvements across multiple dimensions of our B2C export operations from the APAC region (Japan, Australia, Singapore). Working with both internal and external partners, you will enhance customer experience, capacity, capabilities, cost performance, delivery speed, and operational efficiency.

If you are passionate about global logistics, come join the Global Mile Cross Border Exports team and help make the world smaller...one package at a time.

7大陸のお客様にサービスを提供しており、世界中へ迅速かつコスト効率の高い配送ソリューションを提供し続けています。一つ一つの荷物を通じて、世界をより身近にする私たちの取り組みに興味のある方は、是非ご応募下さい。

Key job responsibilities

include, but are not limited to :

• Execute and maintain SOP on daily / weekly / monthly basis to effectively communicate forecasts and critical information with carriers, ensuring smooth export operations.
• Manage daily reports and exceptional queries from carriers leveraging internal tools and resources. Escalate to a manager or internal stakeholders when necessary.
• Prepare weekly reports on Carrier related KPI metrics and engage with carriers to identify root causes of any performance gaps and implement improvements.
• Prepare weekly reports on Carrier related KPI metrics and engage with carriers to identify root causes of any performance gaps and implement improvements.
• Support member of a team's initiatives and projects.
• SOPに沿った対応・管理を通じ、予測情報や重要事項を配送業者に連絡する。
• KPIレポートを週次で作成し、パフォーマンスの分析や改善を推進する。

A day in the life

Work hour : 9 : 00-18 : 00 (Mon-Fri)

70%)Handle day-to-day tasks as per SOP

20%)Other - handling incoming queries, supporting projects, and self-learning etc

10%)Meetings

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

If you are not sure that qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Our inclusive culture empowers Amazonians to deliver the best results for our customers.