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Senior Product Manager - Analytics Platform Section, Analytics Data Engineering Department (ADED)

RakutenTokyo, Japan

18 days ago

Job description

Description

Business Overview

AI & Data Division provides innovative solutions leveraging AI and Data for products across various industries, including e-commerce, finance, and telecommunications.

We focus on powerful customer-centric analytics, AI and Data-driven search technologies, advertising and marketing strategies, and the development of cutting-edge analytics platforms. By effectively utilizing Rakuten Group's vast data assets and transforming data into valuable insights, we accelerate innovation and strongly support business growth. We aim to cultivate highly specialized and creative talent and become a world-leading AI & Data team. We strive to deliver innovative data analytics solutions that benefit people and societies around the world.

Department Overview

As part of the AI & Data Division, we are dedicated to developing "Rakuten Analytics," a powerful analytics platform that supports data-driven decision-making. We contribute to business growth by securely integrating diverse data such as user behavior, purchase history, and location information with Rakuten Group's rich statistical data assets, enabling advanced analysis. Furthermore, as a product development department, we are responsible for the integrated development of everything from data collection to data pipeline construction and the analytics UI.

We are the Product Design team for "Rakuten Analytics," a data analytics platform driving the business growth of our clients. Through product planning, we lead innovative product initiatives and strategic roadmap development, enabling our clients to deeply understand user behavior and achieve data-driven product improvements.

Position : Why We Hire

We are seeking a Senior Product Manager to strategically lead the "Analytics SDK," our event data collection and analysis module essential for service improvement, with the goal of enhancing user experience and enabling advanced analytics. This role requires balancing innovative data collection methods with strict adherence to data privacy regulations.

Position Details

Develop Product Vision & Strategy

Responsible for defining the long-term vision for our Analytics SDK, a product with analytics data collection capabilities, and creating / updating the roadmap to reflect user insights and market trends. Additionally, responsible for planning and proposing innovative features based on AI / Data technologies and industry trends.

Lead Requirements & Functional Design

Drive improvements in automated data collection, custom event capture, user attribute retrieval, session management, and efficient data transmission. Collaborate with engineers and analysts to create detailed specifications.

Performance Monitoring & Improvement

Monitor KPIs (e.g., usage, data collection accuracy, transmission efficiency) and implement data-driven improvements.

Stakeholder Collaboration

Work closely with in-house SDK developers, the data engineering team, and customer service to enhance overall development processes.

Backlog Prioritization

Set priorities based on business value, technical feasibility, customer needs, and development cost to ensure efficient progress.

Incident Management

Respond promptly and transparently to product-related incidents, coordinating with stakeholders to maintain reliability.

Work Environment

Proactive & Innovative Culture

Work in a tech- and engineering-driven environment where you’re encouraged to actively propose ideas and drive business improvements.

Cutting-Edge Technology

Leverage the latest Web, Mobile, real‑time, and AI innovations in your product development.

Collaborative Team

Collaborate closely with experts—especially SDK engineers—to exchange ideas and enhance product quality.

AI-Driven Challenges

Shape product strategy and integrate AI as a core feature while tackling new, exciting challenges.

Mandatory Qualifications :

Product Management Experience

7+ years of product management experience in one or more of the following areas : SDKs, libraries, mobile / web applications. Proven track record of driving product growth through growth strategies, KPI setting, A / B testing, and other methods is highly valued.
Experience in product management across the entire product lifecycle (strategy, requirements definition, development, release, and improvement). Ability to manage stakeholder expectations and make priority-based decisions through effective communication.

Technical Expertise

In-depth knowledge of web analytics, data collection, and related technologies (e.g., communication protocols, cookies), with the ability to explain technical concepts to non-technical audiences.

3+ years of hands-on experience using tools like Google Analytics or Adobe - Analytics to improve services and analyze user behavior.

Strong understanding of attribution models and the ability to apply them to solve business challenges.

Proven ability to collaborate effectively with diverse teams (development, business, analytics) to achieve common goals.

Soft Skills / Competencies

Strong ownership and proactive approach to product growth, with the ability to drive improvements based on data and user research.

Excellent problem-solving skills with a logical and systematic approach.

Strong execution skills and the ability to drive initiatives to completion.

Collaborative and respectful team player.

Excellent communication skills, including active listening, clear articulation, and openness to feedback.

Desired Qualifications :

Familiarity with the latest technology trends, including 3rd-party cookie regulations, AI technologies, and cloud services.

Knowledge and experience in handling data privacy regulations and compliance.

Experience in product management within multinational teams (including Japanese members) or collaborating with overseas teams.

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Product Manager • Tokyo, Japan