Enterprise Data Service Delivery - Implementation Specialist - Tokyo

Enterprise Data Service Delivery - Implementation Specialist - Tokyo

Location

Tokyo

Business Area

Sales and Client Service

Ref #

10041649

Description & Requirements

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financialmunity. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

The Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our teamprises several key pillars : sales, service, operations, culture and brand. As a department, we are united by amon goal : We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.

Our Team :

We're Bloomberg Enterprise Services - fast paced, innovative and expanding. We have worked hard and smart to be the successful business we are today. We partner closely with our clients, taking time to understand their unique businesses and individual data and technology needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling mean our clients are able to get exactly the data they need, when they need it, in the format they prefer.

What's the Role?

As a key member of our APAC Enterprise Data implementation Team, you will be responsible for the deployment of the entire suite of our real-time and reference Enterprise Data products. Collaborating with colleagues from the Technical Account Management and Enterprise Data Support teams, you will be the project owner and trusted go-to person for the client during the product implementation period, involving yourself in a range of duties including pre-sales activities, actual deployment and last but not least post-implementation tasks such as documentation and support handover.

You are professional and personable, intelligent and analytical, and keen to join a diverse team that provides round-the-clock support to our Enterprise Data clients. You're a solution-provider, with a passion for providing platinum levels of service. You are able to get results by partnering with team members and colleagues around the organization, but are also not afraid of making independent decisions when situation demands. And you'll possess outstandingmunication, analytical and organisational skills, facing off to clients as well as multiple internal groups with the overall intent of driving success for thepany and delivering industry leading service to our clients.

We'll trust you to :

• plete an analysis of the client's technical environment and understand how their applications will utilise Bloomberg technology and services
• Lead and execute the technical implementation process by creating detailed technical implementation plans
• Coordinate with internal and external stakeholders, driving project timelines and ensuring smooth implementation projects
• Lead and take ownership of your book of implementation projects, ensuring client satisfaction is maintained throughout the implementation cycle
• Be mindful of project risks and client nuances, adjusting course as necessary to still ensure successful and high quality implementation oues
• Maintain Bloomberg's approach and standards to high quality implementations and customer satisfaction, constantly being mindful of client needs
• Assist in producing implementation documentation and post implementation reviews
• Execute and lead special projects or new initiatives as required
• Actively participate in new product roll-outs

You'll need to have :

We'd love to see :

If this sounds like you :

Apply if you think we're a good match! We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this : .

Job ID 3171_10041649