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Product Manager, Ichiba Search Experience - Search Department (SED)

Product Manager, Ichiba Search Experience - Search Department (SED)

RakutenTokyo, Japan
22 days ago
Job description

Description

Business Overview

Rakuten Group, Inc. is the largest e-Commerce company in Japan, and provides a variety of services in e-commerce, fintech, digital content and communications to many users all over the world.

Department Overview

The Rakuten Search team creates powerful, customer-focused search. Whenever a customer visits an Rakuten services and types in a query or browses through product categories, the Rakuten Search services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Rakuten customers every day. Our Search product management team works with key business like Ichiba to commerce user facing user experience.

Position : Position Details

We are seeking a Product Manager to spearhead the ongoing enhancement of our search user experience and functionality in Ichiba. This role involves developing and executing a product roadmap aimed at optimizingsearch functionalities, ensuring that our users can quickly find relevant products and information. Fluency in Japanese is essential, as a key aspect of this position is collaborating with Japanese-speaking stakeholders and understanding local market nuances.

Key Responsibilities

Product Strategy & Roadmap

  • Define and maintain the product vision and strategy for search-related features.
  • Develop and prioritize a product roadmap that aligns with the company’s objectives and user needs.
  • Conduct market and competitive analysis, especially focusing on the Japanese e-commerce landscape.

User Research & Insights

  • Conduct user research (including Japanese-speaking user groups), analyze feedback, and translate insights into actionable product improvements.
  • Work closely with the analytics team to measure search performance (e.g., conversion, click-through rates) and continuously optimize based on data-driven insights.

    • Collaboration & Stakeholder Management

  • Serve as the primary liaison between cross-functional teams (engineering, design, marketing, customer support), ensuring smooth communication and alignment of goals.
  • Engage with Japanese-speaking stakeholders to understand requirements and address concerns specific to the Japanese market.
  • Present product updates, progress reports, and future plans to leadership and relevant stakeholders on a regular basis.

    • Project Management & Execution

  • Oversee the end-to-end product lifecycle, from conception to launch, ensuring timely delivery and high-quality outputs.
  • Define success metrics, monitor key performance indicators, and iterate product features based on performance data and user feedback.

    • Mandatory Qualifications :

    Education & Experience

  • Bachelor’s degree Computer Science, Engineering, or a related field; advanced degree a plus.
  • 3-5+ years of experience in product management, with a proven track record in search or recommendation systems for e-commerce or related industries.

    • Language Skills

  • Fluency in Japanese (both written and spoken) is a must.
  • Excellent command of English, enabling effective communication within a global team.

    • Technical & Domain Expertise

  • Demonstrated experience working with search technologies, recommendation engines, or related analytics tools.
  • Familiarity with product management best practices and agile methodologies.
  • Strong understanding of user behavior and market trends, particularly in Japan.

    • Analytical & Communication Skills

  • Data-driven mindset with the ability to interpret complex analytics and translate them into actionable product strategies.
  • Exceptional communication, presentation, and stakeholder management skills.

    • Soft Skills

  • Highly collaborative approach, with the ability to build strong relationships across diverse teams.
  • Strong problem-solving skills and a proactive approach to tackling challenges.
  • Passion for user-focused product development and continuous improvement.

    • engineer #strategyplanning #productmanager #commerce

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