Instill a strong culture of both service and productivity
Responsible for all direct store’s Sales target, as well as store P&L / contribution
Recruit, develop and grow store population, with focus on Boutique Managers.
Be a brand ambassador in Japan. Build strong relationship with VIC clients, landlords, department stores, fashion community in Japan.
Plan and control sales budgets of supervising boutiques to achieve targets.
Manage boutique staff and ensure all staff has good sales skills and motivations to achieve sales targets and provide good customer service. Align with brand service standards and meet service targets in Mystery Shopping.
Manage all negotiations with department stores on terms and conditions.
Co-work with department stores in regard to sales events and sales trends and maintain good relationship and conduct the continuous dealings.
Collaborate with other departments such as merchandising, VMD, marketing, logistics, human resources, to manage boutiques in all aspects. (sales, boutique conditions, CRM, employees etc.)
Communicate and making report to both Japan CEO and HQ
Responsible to set up the target budget and strategy to reach the goal
REQUIREMENTS
5 years retail manager experience in import apparel industry. Luxury brand experience preferable.
Deep understanding of retail business and fashion and department store industries.