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Cisco Product Technical Support Engineer
HaysTokyo, Japan21 days ago
Job descriptionNative-level Japanese (JLPT N1-N2), strong technical aptitude, andmunication skills 1-2 years (Associate) or 3-5 years (Intermediate) experience in network support or deployment CCNA / CCNP certification and willingness to learn new skills Hybrid work Relocation and remote work support available Opportunity to work in a global, inclusive, and innovation-driven environment
Your newpany
Thispany is a global leader in consulting, technology services, and digital transformation. It works with clients across industries to deliver innovative solutions and drive business efficiency.
Your new role
- Provide technical support and troubleshooting for Cisco network devices (routers, switches, firewalls, VPN, wireless access points, etc.)
- Assist in device performance analysis, configuration, and documentation
- Intermediate level includes remote support,plex service activities, and mentoring juniors.
What you'll need to succeed
What you'll get in return
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Technical Support Engineer • Tokyo, Japan