LIS SECREP : Information Technology Support Manager(Contingency Hire)

Title :

LIS SECREP : Information Technology Support Manager(Contingency Hire)

Belong, Connect, Grow with KBR!

PROGRAM SUMMARY :

The Marine Corps Logistics Command (MCLC) Logistics Integration Support (LIS) Secondary Repairable (SECREP) Program supports the repair and distribution of 10,000 pieces of Marine Corps Ground Equipment. The scope of this contract covers the Remanufacture, Overhaul, and Repair (ROR) and / or tear-down and evaluation (TD&E) of Marine Corps Ground Equipment Secondary Repairable (SECREP) items turned in at designated Government locations (CONUS and OCONUS).

POSITION SUMMARY :

The Information Technology Support Manager (ITM) is responsible for ensuring that all IT related needs of the program are addressed to ensure the highest level of government customer support on a daily and ongoing basis.

Please Note : This is a Remote opportunity with travel requirements to project site locations as needed Project site locations Include but may not be limited to : Albany, GA / Camp Lejeune, NC / Camp Pendleton, CA / Barstow, CA / Okinawa, Japan / Kaneohe Bay, HI / Blount Island, FL.

RESPONSIBILITIES :

• Support the identification and implementation of process changes to improve customer support.
• Identification and implementation of process changes to improve support to the customer.
• Provide help desk support to the entire Team to include subcontractors as required.
• Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance.
• Act as a trusted liaison with IT and Program personnel to deliver desired solutions.
• Manage site mobilizations and demobilizations, as well as full life cycle support.
• Resolve, or work with technical teams to resolve, complex problems brought forth by Projects and users.
• Coordinate with Operational Management and IT staff to accumulate and report information as requested.
• Gather and refine specifications and requirements based on technical and functional needs.
• Maintain local user accounts.
• Maintain and troubleshoot operational network infrastructure, including routers, switches, and wireless devices.
• Perform computer imaging and deployment.
• Assist users with hardware and software configuration of computers and accessories.
• Assist with troubleshooting and repair of IT equipment (PCs, printers, and scanners, etc.).
• Provide local client support for a variety of business applications.
• Provide additional assistance as needed to support requirements and directives.
• Perform other duties as assigned.

BASIC QUALIFICATIONS :

PREFERRED SKILLS :

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and / or beliefs, or any other characteristic protected by federal, state, or local law.