Eコマース(EC)ビジネスでは、お客様のご注文の品を出来る限り早く確実に届ける事が生命線と言えます。複雑化・多様化するビジネス環境の中で配送スピードを維持向上し続ける事、これがアマゾンジャパンの成長の重要な要素です。
At Amazon, we are working to be the most customer-centric company on earth, where customers can find and discover anything they might want to buy online. The goal of Amazon is to build a world class operation. Japan has one of the most advanced delivery networks globally where fast and high-quality delivery is an expectation from customers, which requires that we offer ultra-fast delivery with precision of delivery.
We are looking to hire a passionate, analytical, innovative, hands-on, and customer-obsessed person to execute programs and projects to improve end-to-end delivery speed with high-quality and low-cost structure. This person should be skilled at analyzing complex data and metrics and turning analysis into action. The ability to promptly take action, prioritize tasks properly, and manage the multiple due dates are essential to success in this role. Writing and verbal communication in both Japanese and English will also be required.
Key job responsibilities
Speed改善活動:データとKPIを分析し、アマゾンジャパンの事業の速度を把握する。データを活用して、それを維持・改善する。
SpeedのKPIのオーナーとして、アマゾンジャパンの配送速度に関する定期的な報告書を作成し、経営層を含む主要ステークホルダーに共有し、状況を理解してもらう。
EU)で実施されているイニシアチブを積極的に分析し、日本との違いを踏まえて、海外のカウンターパートと議論する。
Data-driven Speed enhance : Analyze data and metrics, and understand Speed of Amazon Japan operation. Maintain and Improve it using the data.
Deep Knowledge and Communication skill : Understand the operation and systems and their interactions in-between, and communicate with the right stakeholders to improve Speed in either Japanese or English by request basis.
Reporting to Management Leaders : Publish report on regular basis about the Speed of Amazon Japan as metrics owner, cascading them to all the key stakeholders including the leadership and let them understand the situation.
Proposal for a long-term strategy. From a high-level perspective, propose initiatives to realize truly fast delivery that customers demand. Also, actively analyze initiatives being implemented in other countries (mainly US and EU), and taking into account the differences with Japan, discuss the initiatives with overseas counterparts.
About the team
Our team owns the Speed and Delivery Quality. They cover the wide range of our fulfillment network. We have knowledge about the inventory placement, delivery promise, upstream systems, fulfillment centers' and trans operation. We are curious about whatever the new systems, processes, and projects which the other stakeholders make, and always consider the impact on our metrics, since we know how much important the Speed and Quality for our customers. We do not hesitate to make change on other teams' process or ourselves to get better fit to the latest condition.
More Information (Japanese Only)
Department : Job :
Location :
デリバリースピードネットワーク戦略シニアアナリスト • Tokyo, JPN