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Customer Quality Expert.
ZF GroupHigashimatsuyama, Japan21 days ago
Job descriptionBachelor's degree in engineering or related field More than 5 years of working experience in Quality Management field Direct contact to customers Basic knowledge of IATF Quality Management System is preferred Good command of English and Japanese (Oral and Written) Technical and process knowledge of Mechanical and Electronics Annual leave Hybrid work environment Flexible working hour A supportive and collaborative team environment Growth opportunity
Description
What you can look forward as Customer Quality Expert
- Perform initial confirmation of 0km claim, issue QR6S, promote and tracking QR6S
- Support root cause analysis and development of countermeasure
- Confirm closure of issues and prevent recurrence
- Sharing and enforcing best practice (PRP)
- Enter and manage data of 0km claim to / with SAP
- Obtain customer approval as for prototype. production parts, change control, deviation, etc. which is specified by "SQM"
- Communicate with responsible OPU and suppliers
- Convert "Voice of Customer" in business processes
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Quality • Higashimatsuyama, Japan