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Inside Sales Specialist

Inside Sales Specialist

FARO TechnologiesNagoya, Japan
30+ days ago
Job description

FARO is an imaging company - and an  imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.

We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high tech gear you probably see on CSI and in the movies!

We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.

We are seeking an Inside Sales Specialist, located in Nagoya, Japan.

How you will make a difference @ FARO

  • Contact potential customers to qualify leads. Provide required information and schedule product demonstrations. Determine demonstration requirements based on a range of factors including applications, geography and staff availability. Communicate information concerning demonstration requirements and coordinate schedules with potential customers and outside sales staff as appropriate. Document records regarding potential customer in computer database.
  • Generate revenues by providing ongoing customer contact and by closing opportunities.

Assist with lead generation through cold calling and obtaining referrals in conjunction with marketing staff and other resources tonsure that assigned territories have sufficient leads and opportunities in order to generate demos.

  • Facilitate communications among the sales team. Make recommendations for improving the sales process, approach and systems.
  • Pick-up inbound call and answer customers’ inquiries.
  • Communicate with existing customers to follow-up warranty renewal.
  • Support Account Manager by communicating with customers and internal staff.
  • Inform existing and potential customers on promotion / sales events.
  • Send product information to existing and potential customers.

    • This position requires

  • Minimum of 3 years’ experience in Business-to-Business (B2B) sales, inside sales, or marketing.
  • At least 1 year of working experience in Japanese company or in Japan; 3+ years preferred.
  • Call center experience is an advantage.
  • Demonstrated proven effectiveness in working in a fast-paced environment and stay current on technical product developments.
  • Demonstrated ability to overcome sales barriers.
  • Excellent Japanese communication skills (speaking and writing).
  • Good English communication skills (reading and writing; minimum TOEIC score of 500 preferred).
  • Superior time management skills and ability to multi-task.
  • Experience with customer databases, CRM (e.g., Goldmine, SalesForce, etc.) is preferred but not mandatory.
  • Proficient internet search skills to prospect for customers.
  • Comfortable working with a base salary plus commission.
  • Demonstrated ability to attain and exceed quotas on a regular basis.
  • Ability to establish excellent working rapport with external sales representatives, other team members and customers.
  • Understanding of Japanese business culture and mindset of people who work in exclusively Japanese environment.
  • Proactive and adaptable in acquiring new skills.

    • FARO offers

  • In general, a permanent employment contract
  • Flexible working hours
  • Training
  • Transportation allowances (Depending on Positions)
  • Communication allowances (Depending on Positions)
  • Employment Insurance, Health Insurance, Care Insurance options, Child Care Insurance and Industrial Accidental Insurance
  • Pension
  • Other employee events and services

    • Inclusive

    At FARO, we are committed to encouraging different perspectives and ideas that foster innovation. We believe that we are strongest with a diverse team of employees. We want every FARO employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.

    Join us. Become part of a dynamic organization that values quality, leadership, teamwork,   honesty and openness as a way of life in conducting our business.

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    Sales Specialist • Nagoya, Japan