Responsibilities
- Lead large implementation and transformation programs at our clients
- Partner with clients to design a cohesive strategy for implementing FactSet into their operating model.
- Create a consistent process for managing projects to increase efficiency and implement best practices.
- Combine strong industry experience, project management skills, and FactSet product knowledge to deliver complex buy-side solutions for our clients.
- Create necessary project management deliverables and confirm projects remain in-line with overarching strategies.
- Partner with local leaders to properly transition clients to support teams.
- Partner with management, sales, and specialty groups to strategize on potential Professional Services engagements.
- Collaborate closely with other internal stakeholders such as engineers and product specialists to optimize the solution you’re implementing and provide product feedback / lessons learned.
- Participate in team meetings by sharing developing trends, examples of what is / isn’t working, creative ideas for process improvements, and special project updates.
- Develop and communicate growth strategies by outlining client organizational structures and uncovering additional opportunities during the implementation process.
- Train, mentor, and help on-board new team members
- Assist with team strategic initiatives including but not limited to learning and development, product / process improvement, and / or driving new opportunities
- Assist in the pre-sales solutioning process for client engagements, where appropriate
Required Skills :
6+ years of relevant experience within the industryStrong product knowledge in buy-side solutions, particularly in the areas of performance, risk, analytics, and reportingBusiness fluency in both Japanese and English is requiredTrack record in driving large, complex projects with many stakeholders involvedDetail-oriented and skilled at project managementAbility to interact effectively with senior-level personnelEnthusiasm, desire, and a strong sense of initiativeStrong communication and interpersonal skillsAbility to manage relationships and inspire confidence amongst internal and external teamsAbility to maintain composure in stressful situationsProject management certified (PMP, PRINCE2, CAPM, or comparable) or willingness to work towards certificationCompany Overview :
FactSet (NYSE : FDS | NASDAQ : FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at and follow us on and .