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IT Manager – Finance, HR & Analytics

IT Manager – Finance, HR & Analytics

The Kraft Heinz CompanyTokyo Office
18 days ago
Job description

Description

Position summary :

Reporting to NEA IT Lead, the IT Manager has the following responsibilities :

oResponsible for the IT systems and services provided to the following functions within the Japan & Korea : Finance, HR

oResponsible for supporting overall Data & Analytics services and data product management for Japan and Korea

oManage business relationship with stakeholders in Finance & HR

oProject Management for global technology services being rolled out to Japan and Korea in Finance, HR and Analytics area.

This is a hands-on role across the ANJ BU and requires an IT professional who has solid experience managing and working with functional stakeholders, delivering a diverse range of IT projects as well as supporting IT systems and services.

Position responsibilities :

  • Lead the team and vendor to deliver NEA users with technical support and advice for Finance, HR, Data & Analytics capabilities. Various applications including Workflow EX, BPCS, BluePlanner, Microsoft O365 products, SharePoint, etc.
  • Monitor, maintain & update application health status in HR, Finance & Analytics area through lifecycle, security, patching mgmt. etc.
  • Delivery and support of data & analytics products
  • Actively maintains knowledge articles & application records in responsible areas.
  • Establish regular connection with key stakeholder and process owner in Finance & HR to understand business requirements for IT systems. Play an active role in supporting business improvement with Technology.
  • Innovating and influencing how we leverage technology in the function, identifying opportunities to transform the business through the application of technology.
  • Work together with global IT groups & ANJ IT team to ensure alignment of IT strategy with the business priorities and to maximise value creation.
  • Managing a team of people, which may include direct and indirect networks of internal and external staff who may also be based offshore.
  • End-to-end delivery and maintenance of IT functional systems and services in Finance, HR, Analytics, including :
  • IT Project Management for new solutions or enhancements
  • Service and Support Delivery for both inhouse and outsourced
  • Associated vendor / 3rd party performance management
  • Associated financial management
  • Other duties as identified from time to time by the NEA IT Lead

Required skills, qualifications and experience :

Education & work experience :

  • Bachelor degree required, preferably in Information technology, Computer Science or Business.
  • At least 3 years experience in IT application, IT business partnering or IT project / service delivery.
  • Experience managing subordinates and small to medium sized projects
  • IT Skills & Competency :

  • Project Management : Ability to define, approach, facilitate and delivery small to medium scale projects in responsible areas using Agile or Waterfall approach.
  • Business situation analysis : Ability to plan, manage and investigate business situation analysis where there is some ambiguity and complexity and provide IT specialist advice accordingly.
  • Requirement definition : Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity.
  • Change management : Develops the change management approach and a change management plan in collaboration with sponsors, users and project teams.
  • Stakeholder management : Identifies the communications and relationship needs of stakeholder groups. Translates communications / stakeholder engagement strategies into specific activities and deliverables.
  • Communication : Identifies the communications and relationship needs of stakeholder groups. Translates communications / stakeholder engagement strategies into specific activities and deliverables.
  • Vendor management : Ability to manage suppliers to meet key performance indicators and agreed targets. Manage the operational relationships between suppliers and ensures potential disputes or conflicts are raised and resolved.
  • People management : Ability to provide operational direction, support and guidance to assigned colleagues or contractors. Allocates routine tasks or project work, in line with team objectives and individual capability and capacity.
  • High sense of ownership and accountability
  • Foundational knowledge of the IT software development lifecycle, and IT hosting / infrastructure technologies.
  • Strong administration, reporting and organisational skills
  • Intermediate skill with the Microsoft Office suite of products (SharePoint, Excel, Word, Outlook)
  • Strong knowledge of SQL, data structures and data visualisation methods
  • Experience with Power BI, Tableau and snowflake is desired but not mandatory
  • Experience with agile methodology is desired but not mandatory
  • Strong written and verbal communication skills in English and Japanese
  • Qualifications :

  • ITIL Foundation, BABOK, Microsoft Power BI Data Analyst Associate certification or equivalent knowledge
  • Business level language proficiency in English and Japanese (Korean a plus)
  • Location(s)

    Tokyo Office

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