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Corporate IT Manager

Corporate IT Manager

SmartNewsShibuya, Tokyo, JP
28 days ago
Job type
  • Quick Apply
Job description

SmartNews is a leading global information and news discovery company dedicated to delivering quality information to the people who need it. Thanks to our unique machine-learning technology and relationships with more than 3,000 global publisher partners, we provide news that matters to millions of users.

Founded in 2012 in Tokyo, SmartNews also has offices in Palo Alto, New York, Beijing, and Singapore.

If you share our vision and are passionate about our mission, we encourage you to apply!

The Team

The Corporate IT Group is responsible for managing the technology that staff use daily and ensuring secure operations. This involves overseeing the organization's IT infrastructure, including hardware, software, and networks, to maintain seamless and secure workflows. Key responsibilities include implementing security measures for identity and assets, office security, and protection against cyber threats. Additionally, the group provides technical support, manages system updates, and ensures compliance with industry standards and regulations to safeguard sensitive information. By effectively managing these technological resources, the Corporate Engineering Group enables staff to perform their duties efficiently while maintaining the organization's overall security posture.

The Mission

In this role, you’ll lead the Corporate IT Support Team in Japan, ensuring smooth daily operations. You’ll collaborate with global teams to standardize support processes and manage key technologies like identity management, IT security, SaaS tools, asset tracking, and office tech. Strong teamwork, organization, and technical skills are essential.

Role and Responsibilities

  • Oversee daily Corporate IT Support Operations in Japan.
  • Collaborate with global CE teams to maintain standardized processes.
  • Handle security incidents for Corporate IT infrastructure.
  • Enhance security by implementing new tools and protections against cyber threats.
  • Mentor team members and train staff on updated workflows and operations.
  • Work with SmartNews teams to meet technology and project needs.
  • Assess and recommend technologies to boost security and productivity.

Requirements

Minimum requirements

  • Must be able to communicate in both Japanese and English at business proficiency level.
  • Strong ability to collaborate with global Corporate IT teams and communicate operational updates effectively within Japan.
  • Strong ability to manage service level agreements, operational priorities, and categorize support requests.
  • Over 5 years of experience managing assets, identity systems, office tools, IT security infrastructure, and productivity applications.
  • Minimum 3 years experience in a people management role within an IT organization / team
  • Proven expertise in handling security incidents and leading cross-functional remediation efforts.
  • Skilled in developing standardized support systems for dynamic, fast-growing organizations.
  • Strong capability to implement new technologies and create a strategy to drive success.
  • Nice to have experiences / skills

  • Security certifications related to corporate engineering tech stack
  • Relevant experience in organizations of a comparable size.
  • Experience managing AWS and GCP environments at a technical level
  • Experience managing vendor relationships
  • Working condition

  • Office Location : Tokyo
  • Click here or visit our careers site for more info.

    Benefits

  • Annual health check covered by the company
  • Visa sponsorship and overseas relocation support available for eligible candidates
  • Click here or visit our careers site for more info about our benefits.

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    Corporate Manager Corporate • Shibuya, Tokyo, JP