Near Patient Physician Lead - Japan

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.

Essential Job Duties and Responsibilities :

This position serves as the TRICARE Near Patient Physician Lead for a specific country in which there may be multiple Near Patient Physicians and Nurses. This position is responsible for and provides clear medical leadership for the Near Patient efforts within the country to include both TRICARE Prime and Prime Remote beneficiaries.

Description :

Training other Near Patient Physicians and their subordinates about International SOS, the US Military health care system, and the TRICARE Overseas Program (TOP).

Promoting and facilitating the education of PCSPs regarding International SOS, the US Military health care system, and the TOP.

Promoting and facilitating the education of MTF leadership regarding International SOS, TOP, and the Near Patient Program objectives.

Qualified and experienced medical practitioner who understands nuances of host nation medical care and understands US beneficiary expectations of care.

Establish and maintain effective and strong relationships with PCSPs.

Establish and maintain effective and strong relationships with medical leadership at MTFs

Build effective relationships with the Near Patient Nurse Lead, other Near Patient Team Nurses, and physicians, Near Patient Program Operational Staff, Regional Medical Director, and TOP Leadership

Provide functional oversight of all NPT activities

Provide direction and guidance to the NPT for escalated Inpatient Medical Management (IMM) cases that include when required reviewing Interim Discharge Summaries

Creating a centralized on-call duty roster for Near Patient Physicians in Japan and S. Korea to include participating in on-call duties

Monitor and manage Near Patient Medical Team caseloads using the TRICARE CRM management tools

Travel to MTFs and PCSPs as required to build and foster relationships

Support when required routine MTF meeting / event attendance, regular contact with MTF personnel to discuss medical cases, and meet with MTF medical leadership in accordance with the Statement of Responsibility

Ability to work proficiently with TRICARE CRM system and provide SOAPe updates within the contractual / internal KPI’s

Ability to manage effectively service delivery issues with MTF’s and PCSP

Escalate as required to Near Patient Regional Medical Director to discuss / highlight case complexities / challenges

Ensure that Near Patient Medical Teams support Quality Assurance initiatives and case specific potential quality incident investigations and events. This will include compliments and complaints plus service recoveries

Conduct annual appraisals and when required manage performance improvement plans of Near Patient Team members

Near Patient Physician Lead location will be an individual decision based on service activities and key Near Patient locations

English language proficiency (written and oral)

Requirements :

• Japanese and English proficiency

Medical Doctor with 5 years plus post-graduation experience in Japan

Senior management experience in leadership function

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