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Product Application Engineer
DanfossTokyo, JP20日前
職務内容の詳細Support Service Team to conduct on-site commissioning as well as equipment repair process and advising customers on spare parts and other after sales issues Co-work with Service Team on preparing instructions, training material, and other related documentations for customers Master / Bachelor’s Degree in Electrical Engineering 3-5 years of relevant field working experience, with good exposure to matrix management and cross-functional. Technical problem-solving skills and understanding of electrical drawings and documents Has experience with SAP and Zendesk Customer and service-oriented mindset with excellent communication skills Team player with a positive mindset and desire to learn new things Computer literacy with skills in data entry and management Strong project management skills and good knowledge of key IT tools (MS Office, BI, Salesforce) Ability to work independently in a challenging environment and ambitious situations Strong command of English (ability to understand technical terminology and to communicate), a second language is advantageous
Job Responsibilities
- Solve Editron system related problems, provide support and help to customers, give instructions and train customers. Goal is to solve problem and provide solution in cooperation with Service Team, R&D and other relevant internal stakeholders
- Offer Editron’s technical proposals to DPS OEM / Distribution Sales as well as Cross
Segment Sales Team (DPD), support the teams on new products CRN creation in
OneCRM
Background & Skills
Employee Benefits
Location
Tokyo office or Kyoto plant
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Application Engineer • Tokyo, JP