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QA Team Leader, Rakuten Rebates - EC Incubation Development Department (ECID)

RakutenTokyo, Japan

21日前

職務内容の詳細

Description

Department Overview

The EC Incubation Development Department is responsible for the development and operation of online systems supporting businesses such as Rakuma, Yoyakusuri, and Rebates. You will have the opportunity to be involved in some of Japan’s largest commerce services and further develop your skills in a global environment. For this position, we are specifically seeking a QA professional for “Rakuten Rebates” (), a points-back service operated by the Rakuten Group.

Position : Why We H ire

Services provided by Rakuten Group’s Commerce & Marketing Company are used by millions of users and are experiencing rapid growth. At Rakuten Rebates, we are also focusing on both service growth and quality improvement. To further strengthen our quality assurance activities, we are seeking a highly skilled and passionate QA Team Leader who can lead the QA team for Rakuten Rebates.

Position Details

Formulate quality strategies, create test plans, and drive their execution for Rakuten Rebates
Work closely with Product Managers, Project Managers, and Development Engineers
Monitor and report on quality KPIs, analyze trends, and identify root causes
Direct offshore QA members (approx. 5–7 people) in test case creation, progress management, and deliverable reviews
Design and execute tests onsite as needed
Form a team with one onsite QA member and fulfill the role of team leader
Maintain high team performance and drive continuous process improvement through standardized QA processes
Prepare daily and weekly reports and communicate results to stakeholders

Test Targets

Web applications for PC and smartphones

Android and iOS smartphone applications

Browser extensions

Backend batch processing and APIs used by web / smartphone applications

Work Environment

The QA team consists of both onsite and offshore members, and works in a global environment where both English and Japanese are actively used, collaborating closely with engineers and other development members. Team members actively exchange ideas and work together on QA activities.

Mandatory Qualifications :

3+ years of experience in test design and execution for web or smartphone applications

Knowledge equivalent to ISTQB Foundation Level

Ability to read and communicate using Japanese specifications

Experience as a team leader or in a similar role

Experience collaborating with offshore teams or external vendors

Strong communication skills to collaborate effectively with other development members (product managers, project managers, engineers, etc.)

Desired Qualifications :

Knowledge of the e-commerce domain

Experience in API testing

Knowledge and experience in test automation (e.g., Selenium, Cypress, Appium, etc.), including designing and operating test automation frameworks and executing tests in CI / CD environments

Experience in performance and security testing

Experience using task / document management tools such as JIRA and Confluence

Desired Personal Attributes

Proactive in solving problems and driving improvements, and able to involve others as needed

Inquisitive and able to keep up with rapidly changing business strategies while continuously developing oneself

Excellent communication skills and ability to collaborate with members from diverse backgrounds

Willingness to take on new challenges and drive improvements without being satisfied with the status quo

Strong teamwork orientation and ability to deliver results

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Team Leader • Tokyo, Japan