Who We Are
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.
What We Offer
Location :
Bundang,KOR, Tokyo,JPN
At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our .
You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
Key Responsibilities
- Goal of the role is to relieve FSO(Field Service Organization) from having to provide updates to customers and error correction activity by mitigation hardships when delivery plan meet roadblocks
- Success will be in candidates ability to develop solutions to drive a highly manual activity to a more automated process while building the relationships needed to support and internal customer
- Roles will handle the navigation of internal network delays via proactively addressing system delays
- Deep understanding of AGS(Applied Global Services) network w / strong SAP order research skills
- Customer interface & communications experience
- Understanding of E2E TKM(Total Kit Management) is critical
- Interfacing w / FSO(Field Service Organization), OF(Order Fulfillment), GCC(Global Contact Center), Purchasing, Planning and Logistics virtually & on daily basis
- Extremely well organized, problem solver that seeks structure basedsolutions,
- Desire to be the central focal, ability to act independently, yet communicate needs to a wider audience in clear concise fashion,
- Provide solutions to problems or, thru use of networking, direct to specific responsible org
- Strong communications skills is paramount
- Needs to be able to diagnose systems gaps and roadblocks & work cross functionally to provide solutions to network delivery issues,
- Providing direct spares status to include implement and track delivery performance metrics
- Review current process maps and based off learnings via daily issues, make recommendations & collaborate on finding systems basedsolutions
- Ability to lead & coordinate w / cross functional Teams, excellent data analytical skills is a must
- Fluency in English and Japanese for business communication is required
Functional Knowledge
Demonstrates expanded conceptual knowledge in own discipline and broadens capabilitiesBusiness Expertise
Understands key business drivers; uses this understanding to accomplish own workLeadership
No supervisory responsibilities but provides informal guidance to new team membersProblem Solving
Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedentsImpact
Impacts quality of own work and the work of others on the team; works within guidelines and policiesInterpersonal Skills
Explains complex information to others in straightforward situationsAdditional Information
Time Type : Full time
Employee Type : Assignee / Regular
Travel : Yes, 10% of the Time
Relocation Eligible :