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Product Manager, Customer Strategy Department - Platform Strategy Supervisory Department(CSD)

Product Manager, Customer Strategy Department - Platform Strategy Supervisory Department(CSD)

RakutenTokyo, Japan
22日前
職務内容の詳細

Description

Business Overview

Rakuten group has almost 100 million customers based in Japan and 1 billion globally as well, providing more than 70 services in a variety such as e-commerce, payment services, financial services, telecommunication, media, sports, etc.

Department Overview

Rakuten Group Co., Ltd. currently provides more than 70 services and has a membership system with more than 100 million members.

The Customer Strategy Department supports a wide variety of services across the board.

Position : Why We Hire

As a product manager in customer strategy supervisory department, you will work on enhancement for Rakuten Ecosystem experience through the various products / programs / functions.

Position Details

Lead the product strategy, planning, development and growth hack for those products.

  • PointClub
  • myRakuten
  • Group Common function for membership
  • New product.

Tasks are

  • Plan the product strategy based on ecosystem experience strategy
  • Manage the product KPI, Marketing, User experience
  • Growth hack
  • Planning new functions
  • Direction of development
  • Project management

    • Mandatory Qualifications :

  • Commitment for the result and planning experience strategy
  • Logical thinking, Issue solving, communication skill
  • Take responsibility to the action with analysis of data and hypothesis
  • Experience of Web master, Web product manager, Creative Director
  • Knowledge for Web standard and Web creation work flow
  • Knowledge for Web usability and accessibility
  • Knowledge for Web front end technology

    • Desired Qualifications :

  • Experience to achieve successful product launch or improvement with cross-functional team including developer and marketing PIC.
  • Experience of leading successful product / service development in agile / lean product development program.
  • Person who has self start-up mind and lead the project while demonstrating the your own expertises.
  • Experiences and knowledge about marketing / statistical analysis / ergonomics / access analysis / usability studies are plus.
  • Experience of new website start up project
  • Experience of website rewnewal
  • Experience of projects about SEO, LPO, SM
  • Experience and knowledge of creating smart phone web / App
  • Experience and knowledge of server side program(Apache, JAVA, PHP, framework)
  • Experience of management and team building
  • Experience of nurturing staff, hosting workshop or learning session

    • creative #jobcategory03 #productmanager #jobsubcategory20 #operationdiv #organization08

    Languages :

    English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

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    Product Manager • Tokyo, Japan