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Solutions Architect

Solutions Architect

BrazeTokyo
12日前
職務内容の詳細

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute : Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

  • TTV(Time to Value)を最大化するために、製品機能に関する問い合わせや顧客導入の技術的な側面を促進し、サポートする。
  • Braze利用における効率性と価値を提供するために、日々の問い合わせや要望をサポートし、提唱する。
  • Brazeを利用できるように支援する。
  • Brazeを利用する目的と、プラットフォームがお客様の技術スタックにどのように適合するかを理解する。
  • SDKとAPIの統合、およびBrazeを使用したキャンペーン全体の展開を達成するために、新規顧客をサポートする。 マーケティング、製品、および技術に焦点を当てたワークショップを設計、提供し、顧客のニーズを満たし、期待以上の成果を上げる。

WHO YOU ARE

  • Webサイトの構築、テクニカルサポート、カスタマーサクセスプロフェッショナルなど、エンタープライズ / ストラテジックアカウントでの5年以上の関連業務の経験(入社時にすべての経験を満たしている必要はない)
  • GlobalTeamとのSlackでのコミュニケーションができるレベル)
  • 2つ以上の製品知識と技術的な専門知識をお持ちの方
  • SaaS
  • Webサイトの構築
  • APIの開発
  • Casual Chat からお気軽に受け付けています。

    WHAT WE OFFER

  • 401K / 企業型確定拠出年金 従業員株式購入制度 (ESPP) Financial Coaching を受ける機会
  • Development / Coaching / カウンセリングなどを受ける機会 個人、チーム、ビジネスの成長とともに創出されるキャリアパス その他社内の学習プラットフォームや、LinkedIn Learning などのアクセス
  • Fertility & Family Forming Support
  • Volunteer Activity Braze 内で支援コミュニティを構築する従業員リソースグループ 毎週水曜日の Office Lunch Offering 他部署とのランチ会 Referral Program その他 Global とのチームビルディングや様々な機会を通して、チーム間の価値観の理解や繋がり構築に取り組めるようにしています。
  • WorkStyling 全拠点アクセス オフィスの Drinks & Snacks
  • LI-Hybrid

    WHAT WE OFFER

    Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country . More details on benefits plans will be provided if you receive an offer of employment.

    From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as :

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®
  • ABOUT BRAZE

    Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

    Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.

    Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.

    You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

    BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

    At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

    Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

    We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

    Please see our for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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