IT Infrastructure_Server Engineer

Transformation and Guest Experiences of Universal Studios Japan

Welcome to the heart of technology innovation at Universal Studios Japan! Join our Digital and Technology (Park Technology) team, a growing global presence in USJ. In the Technology team, you'll join our multicultural, bilingual setting, working on cutting-edge technologies that redefine the theme park experience. Your role is pivotal, setting the standard for new parks worldwide and making a lasting impact on the park business.

At Universal Studios Japan, your work directly contributes to enhancing the overall guest experience, ensuring that each visitor's journey is not only enjoyable but also seamless and efficient. Your innovations will make guests' lives easier, particularly as the park welcomes more visitors, by creating technological solutions that streamline their interactions, reduce wait times, and offer a more convenient and memorable visit. Join us in shaping a visitor-centric environment where every guest can effortlessly immerse themselves in the magic of Universal Studios Japan.

In addition to shaping the guest experience, your role in Technology extends to serving our internal customers the dedicated team that makes the magic happen behind the scenes. You'll be instrumental in crafting tailored technology solutions to enhance the efficiency and effectiveness of USJ Crew Members, contributing to a seamless and enjoyable work environment. As a key player in our technological landscape, you'll be pivotal in ensuring that our internal systems and processes align with the highest standards, empowering our team to deliver unforgettable moments to our guests. Join us in creating a holistic, technologically advanced environment where both external and internal customers thrive, setting new benchmarks in the realm of entertainment innovation.

Now is an exciting time to join Universal Studios Japan. Be at the forefront of shaping the new guest and Crew Member experience - this is the opportune moment to be on the ground, contributing to the very foundation of a transformative era in our parks.

JOB SUMMARY

As a core member of the server infrastructure team, we are looking for a server engineer to build server infrastructure platforms and support promotion of various DX projects in our theme park business.

This role will be involved in building and maintaining capable server, cloud infrastructure platforms and its operations. You will collaborate with a wide internal network not limited to our teams based in Orlando US, work laterally with Japan local teams to resolve technical issues and define long term operation programs.

ROLES & RESPONSIBILITIES

• Build and manage server infrastructure for various systems required for theme park operations.
• Study and design server platforms, on-premise and cloud architecture
• Develop operation processes in collaboration with the respective teams from Solution Delivery, Networking, Security, and IT Operations
• Support application migration from existing systems
• General failure response and escalation related to server maintenance and operation
• Other administrative and support tasks

REQUIREMENTS

LANGUAGE :

Japanese & English_Advanced business level

EXPERIENCE :

MUST HAVE

Building and operating physical servers, on-premise virtualization platforms and environments using VMWare products

Experience in Windows, Linux, Azure or AWS

Monitoring operation environments and other relative tools

NICE TO HAVE

Building and operating basic environments such as mail and DNS

Experience in storages, backup software, load balancer

Work Location

Osaka, Japan

Application Process

CV Screen

30 Minute Interview w / Recruiter

Multiple Interviews w / Business Stakeholders

Reference Check

Offer

LIFE at Universal Studios Japan

Check out more information on CSR & welfare benefits at Universal Studios Japan.

Check out more information on our employee experiences here at USJ!