Head of Trademark Renewals Japan

Tasks :

Oversee, manage and support, in close alignment with the Head of Trademark Renewal Operations, the day to day operations of the Dennemeyer Trademark Renewals team in Japan

Assure that operational processes are being followed and respected

Act as liaison with business development and marketing teams in Japan on comprehensive expansion strategies

Establish and document criteria for selecting, training and managing staff

Partner with other departments / entities of the company to establish efficient inter-departmental procedures and processes

Prepare / monitor the local business area budget

Perform pricing and competitive analysis, stay informed about new market trends, and recommend strategies to improve market position collaborating together with Business Development and sales team to grow the trademark renewal business

Profile :

Entrepreneurial, hands-on approach and comfortable leading results-driven teams

4+ years service line management experience, preferably for an IP service provider

General knowledge of intellectual property / trademark terms and concepts preferred

Conceptual skills and aptitude for problem solving

Excellent verbal and written communication skills, fluency in English and Japanese is mandatory

Ability to present and coordinate activity with the business development teams, write responses to RFPs and present service offerings to prospective customers

Ability to work with customers to help define / clarify their needs and expand the scope of services provided to them

Familiarity with IP Management systems, such as DIAMS iQ is preferred