Business Development Manager

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Job Details

Summary :

The holder of this position must fulfil his obligations in such a way that :

All tasks in his position are completed in a correct, timely, rapid and cost-efficient manner

All steps are taken in order to achieve the prescribed sales-goals in regards to market-penetration, turnover and profit

The cost-budget, as well as the given operational and scheduled tasks are adhered to

The loyalty to the customer is maintained

All promises made to the customer by the operational department can be kept, and that the customer service department is uniformly working at capacity

A functional pool of mediators is created, which supports sales in the sales-area

The Country Manager is constantly informed about the development of turnover, of the customer base, as well as unusual occurrences in his area of responsibility

The image and the name-recognition of the corporation is strengthened in the region, and that the corporation acquires new customers

His / her area is comprised of adequately qualified and motivated co-workers

The holder of this position must care for potential customers in such a way that :

Prospective customers become customers

Our service remains a topic of interest for contacts and potential customers

The holder of this position must coordinate the cooperation between his area of work with all other areas of the corporation in such a manner that the flow of information is always free of friction, unimpeded, and a holistically positive coordination is assured

Responsibilities :

The holder of the position must independently execute the following tasks :

The holder of the position :

Researches potential customers and qualified contacts on his own accord

Generates the first contact with potential customers and contacts

Plans his customer visits and creates a route-plan

Builds up his customer base and cares for it

Visits his customers as well as potentials and carries out sales-conversations with the goal of obtaining jobs

Carries out presentations with customers

Follows-up on potential contacts / trade-fair contacts

Furthers the development of sales strategies for his sales-area

Performs market-analyses and forwards the results to the National Business Development Manager

Keeps on eye on the competition and forwards his observations to the National Business Development Manager

Decides – in concert with management – about giving special discounts or tariffs to customers

Accepts queries from customers and writes offers with the support of Operations / Customer Service

Writes visit-reports and forwards these immediately to the National Business Development Manager

Draws-up his travel-expense-report and forwards it immediately to the responsible party

Maintains sales-statistics and forwards these to the National Business Development Manager

Attends sales-meetings and manager review meeting as well as training and schooling

Advises the National Business Development Manager during the visitation of regional trade-fairs

Represents the corporation at trade-fairs and conventions

Constantly informs himself regarding the newest developments in the market and new products or services of the own company as well as of the competition

He / she informs the National Business Development Manager in the following issues :

The effect of and resonance to advertising and marketing actions

Advertising by the competition

Suggestions, advice on changes, and complaints by the customers

Presentation of the company’s service to customers

Current offers and their chances of success

Individual tasks :

The holder of the position is obligated to perform, in addition to the above described tasks, individual tasks assigned by his superiors, which are to be seen by their nature as part of his work area, or which arise out of necessity

Special competences :

The holder of the position has access to all confidential records, which he needs for the execution of his tasks :

Customer database

Reporting

Inter- and Intranet

He / she has the authority, in the performance of his duties, to incur necessary costs for travel and fare

Reports Directly To :

The Business Development Manager is subordinate to the National Business Development Manager

Subordinates to the Business Development Manager can be Business Development Executive

Minimum Skills, Knowledge and Ability Requirements :

Ability to collaborate and interact effectively with colleagues

Excellent interpersonal skills 2 years+ working experience in Sales

Fluency in local language and adequate English skills

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies : World Courier K.K. Japan