Director, Mass Market Sales (Based in Tokyo)

Director, Mass Market Sales (Based in Tokyo)

What you can expect

As a Director of Mass Market Sales at Zoom Communications, you'll step into a transformative role during an exciting growth period. You'll directly report to the President of Zoom Japan, leading the entire Mass Market Sales organization as a second-line manager. You will drive the expansion of innovative solutions like Zoom Phone, ZRA, and ZCC while mentoring first-line managers and their teams. You'll be working with SMB and Mid-Market clients (1-500 employees), shaping the future of business communications and transforming their operations through the Zoom platform service.

About the Team

The Mass Market Sales team at Zoom Japan is a dynamic, growth-oriented team that serves as the primary engine for Japan market rapid expansion. This customer-centric team specializes in delivering comprehensive Zoom platform solutions to SMB and Mid-Market clients, with a particular focus on Zoom Phone and ZRA.

What we’re looking for

• Have proven track record in both direct and partner sales, particularly in Mid and SMB markets
• Have business fluency in English and Japanese with excellent cross-cultural communication skills
• Have strategic mindset with deep understanding of technology sales landscape
• Have solid analytical capabilities with data-driven decision-making approach
• Be agile to navigate change and adapt strategies to market conditions
• Have demonstrated commitment to team development and inclusive leadership practices

Director, MassMarket Sales（東京勤務）

Zoomは日本（東京）で Director, MassMarket Sales を募集しています。あなたはZoom日本法人の成長期における変革的な役割を担います。Zoom 日本法人社長へのレポートを行いながら、セカンドラインマネージャーとしてファーストラインマネージャーとそのチームの指導を行うことで、日本の MassMarket Sales（ SMB&Mid-Market

Zoom JapanのMassMarket Salesチームは、日本市場の急速な拡大を牽引し、ダイナミックに成長を続けるチームです。お客様focusを続けるこのチームは、特にZoom PhoneとZRAの販売に重点を置き、SMBおよびMid Market領域（1-500名ほどの従業員規模をお持ちのお客様）に包括的なZoomプラットフォームソリューションを提供しています。

MassMarket営業戦略の立案と実行

P&L管理と持続可能な売上成長の推進

MassMarket Salesマネージャー(1st line マネージャー)とそのチームの指導 / 育成

Zoomの市場プレゼンスとブランド認知の確立・向上

C-levelのお客様との関係構築によるニーズ把握と優れたお客様体験の提供

SaaS業界での営業マネージャー経験3年以上（ラインマネージャーとして）、リーダーシップ経験合計6年以上

SMB市場における直販・パートナー営業での実績

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description / posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.