In Room Dining Captain

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity.

About Four Seasons

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com / careers.

What you will do

1) Ability to ensure restaurants’ standards, policies and procedures with other restaurant staff.

2) Ability to prioritize and organize work assignments, delegate work.

3) Ability to direct performance of restaurant staff and follow up with corrections where needed.

4) Ability to maintain a cohesive teamwork.

5) Ability to understand restaurant related training.

6) Ability to be a clear thinker, analyzes and resolve problems exercising good judgment.

7) Ability to focus attention on details.

8) Ability to understand guests’ service needs.

9) Ability to perform suggestive selling of menu items, beverages and wines.

10) Ability to input and access information from MICROS system.

11) Ability to exert physical effort in transporting equipment and wares.

12) Ability to endure abundant physical movements in carrying out job duties.

13) Ability to ensure security and confidentially of guest and company information.

14) Ability to work without direct supervision after having been assigned tasks.

What will you bring

Minimum 2–3 years of experience in room service or food & beverage operations.

2～3年のルームサービスまたは飲食業務の経験ある方

Knowledge of POS systems and room service procedures.

POSシステムとルームサービス手順の知識ある方

Ability to work flexible hours, including nights, weekends, and holidays.

Well-groomed appearance and professional demeanor.

Languages : English (Business Level) and Japanese (Business Level).

Position requires candidate has valid working permit in Japan.