Product Expert - Commercial Content

The Role

As the Product Expert, you will be part of the Product organization focused on Commercial Content (PromoMats, MLR Bot, MedComms, and MedInquiry built on the Vault Platform), bringing the voice of the customer to influence the product roadmap. Product Experts are a lead voice in our online communities, customer meetings, in-person events, and creating resources for both internal and external teams to realize the value of innovation within our products. This is a great opportunity for someone who is knowledgeable and passionate about Promotional and Medical Content and is excited about working closely with customers to help make them successful.

What You’ll Do

• Be the product evangelist and provide subject matter expertise for Veeva PromoMats and Veeva Medical
• Stay up to date with the latest features, capabilities, and roadmap direction
• Share product information and best practices and educate customers on Veeva PromoMats and Veeva Medical through customer meetings and online communities
• Engage with customer stakeholders to share our product vision and roadmap
• Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction
• Collaborate with the wider Product team to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings
• Provide support to all areas in the organization, including Services, Strategy, Sales & Product Support

Requirements

Nice to Have

Perks & Benefits

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.