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CX Sales Cloud Business Process Senior Consultant

CX Sales Cloud Business Process Senior Consultant

SAPTokyo, Tokyo, JP
28日前
職務内容の詳細

What you’ll do

This role will help you to enhance skills in the specialized solutions space of SAP Sales Cloud and Service cloud while providing opportunities to explore other related solutions under CX portfolio

The Consultant expected to

  • Performs tasks involved in solution advisory and implementation of SAP CX solution as per customer requirements using predefined methodologies
  • Together with customer define futuristic business processes to cater to Sales & Service processes across industries
  • Promote a "cloud mindset" within the team, advocating for the adoption of cloud-based solutions and services.
  • Implement and advocate for a "clean core" approach, ensuring minimal customization and adherence to standard SAP best practices.
  • Establish relationships with customer and partner and to deliver timely, high quality consulting services
  • develop functional as well as technical design based on the business requirements and to be able to translate the same into project deliverables
  • Enforcement of industry-specific service-offerings. Detailed design of industry-specific / corporate customer processes.
  • Define requirements for individual development or integration needs.
  • Collaborate with developers, analysts, and business stakeholders to ensure seamless deployment.
  • Support Pre-sales activities.
  • Support practice / organization specific initiatives.
  • Stay updated with the latest SAP technologies, trends, and best practices, CX solution roadmaps.

What you bring

  • 7+ years of IT experience with 3 or 4 Full Life Cycle Implementations in the area of SAP Sales & Service Cloud Solution / Roll- Outs experience or S / 4HANA SD module.
  • SAP Certification in CX sales or service cloud, or S / 4HANA SD module.
  • Experience in implementation team lead / Business Analyst role to get customers’ requirements deeply and map to solution functionalities.
  • Experience in agile and SAP activate methodology.
  • Knowledge of industry-specific solutions, Lead-To-Cash or Issue-To-Resolution and best practices.
  • Good understanding on master & transactional data, organization structure & hierarchy, and business roles on SAP S / 4HANA or ECC.
  • Experience in leading system integration using SAP Cloud Platform Integration or other integration tools including non-SAP solutions.
  • Good Presentation and communication skills with Native-level Japanese and Advanced-level English.
  • Desired / Preferred Additional expertise

  • Experience in any SAP CX solution is an added advantage
  • Knowledge of deeper S / 4HANA SD module
  • Experience in integration with S / 4HANA
  • Knowledge of Industry Domain (Retail / Consumer / Utilities / Travel etc)
  • Job Locations : Tokyo, Japan

    Bring out your best

    SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

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