Our client, a global leader in e-commerce and digital services, is looking for dedicated technical support professionals to provide not only for technical support but also analytics for client's business.
Description
- Skilled in creating clear and comprehensive training materials and user manuals.
- Experienced as a trainer for IT products and services, empowering users with knowledge.
- Proficient in providing Tier 1 technical support for IT products and services, ensuring smooth user experiences.
- Basic knowledge of web development using HTML and JavaScript.
- Hands-on experience with tools like Google Analytics and Adobe Analytics to perform web analysis.
Profile
Experienced in analyzing and validating site / app performance using Adobe Analytics or Google Analytics.Skilled in assessing website performance through log analysis using SQL queries.Good communication skill in Japanese and English.Job Offer
A dynamic, energetic working environment with good work / life balanceOpen culture and job rotation available to enable internal career developmentCompetitive salary and benefits packageOpportunity for growth and advancement within the companyCollaborative and supportive team environmentTo apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ayaka Iwaki at +81 3 6832 8658. 企業について
Our client is global technology company, known for its e-commerce platform, online banking, digital content, and telecommunications operates in multiple countries, so understanding cultural differences and multilingual support might be beneficial. 英語能力 日本語能力 年収