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Technical support

Technical support

Daijob日本 東京都
30+日前
職務内容の詳細

Our client, a global leader in e-commerce and digital services, is looking for dedicated technical support professionals to provide not only for technical support but also analytics for client's business.

Description

  • Skilled in creating clear and comprehensive training materials and user manuals.
  • Experienced as a trainer for IT products and services, empowering users with knowledge.
  • Proficient in providing Tier 1 technical support for IT products and services, ensuring smooth user experiences.
  • Basic knowledge of web development using HTML and JavaScript.
  • Hands-on experience with tools like Google Analytics and Adobe Analytics to perform web analysis.

Profile

  • Experienced in analyzing and validating site / app performance using Adobe Analytics or Google Analytics.
  • Skilled in assessing website performance through log analysis using SQL queries.
  • Good communication skill in Japanese and English.
  • Job Offer

  • A dynamic, energetic working environment with good work / life balance
  • Open culture and job rotation available to enable internal career development
  • Competitive salary and benefits package
  • Opportunity for growth and advancement within the company
  • Collaborative and supportive team environment
  • To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ayaka Iwaki at +81 3 6832 8658. 企業について

    Our client is global technology company, known for its e-commerce platform, online banking, digital content, and telecommunications operates in multiple countries, so understanding cultural differences and multilingual support might be beneficial. 英語能力 日本語能力 年収

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    Technical Support • 日本 東京都