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Assistant Merchandise Manager - Lululemon

LululemonKawasaki, Kanagawa, Japan

8日前

職務内容の詳細

Who We Are / 私たちのあり方

lululemonは、ヨガ、ランニング、トレーニングなど、スポーツ用の革新的な高機能アパレル製品の製造販売を行う企業です。テクニカルファブリックと機能的なデザインのスタンダードを作り、人々の活動、成長、つながり、ウェルビーイングをサポートする革新的なプロダクトやエクスペリエンスを提供しています。lululemonの成功は、革新的なプロダクト、ストアへの注力、従業員へのコミットメント、さまざまなコミュニティで築き上げた素晴らしい絆に支えられています。企業として、私たちは、より健康的で豊かな未来を築くために、ポジティブな変化を起こすよう尽力しています。特に、公平で成長を重視するインクルーシブな職場環境を築くことを重視しています。

lululemonで働くことが個人のキャリアや成長にどのように貢献するかについて、チームの理解をサポートし深める。
SWEATリーダー、その他の外部パートナーとローカルな関係を構築し維持する。
P / L）など）をチェックし、計画プロセスや売上向上（四半期ビジネスレビュー、セールスの計画など）に活かす。
P / Lを管理する。

lululemonが求めること

1年以上のリテールまたはセールス業務でのマネジメント経験

lululemonは、個人のボディ、マインド、スピリットに総合的に配慮し、力を注いでいます。lululemonのトータルリワードプログラムは、従業員がゴールを達成し、好きなことに打ち込めるよう構築されています。高水準の基本給とチーム単位のボーナスプログラムに加えて、有給休暇、お得な従業員割引、フィットネスクラス・ヨガクラス、子育て支援プログラム、自己啓発・能力発展プログラムも整えています。

lululemonは、事前の通知なしにいつでもこれらの福利厚生と従業員特典の全部または一部を変更する権利を留保します。

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. Assistant Store Managers are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store. Assistant Store Managers also are responsible for accomplishing administrative and operations focused activities, including floor management and scheduling.

Core Responsibilities of the Job

Leadership and People Management

Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.

Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.

Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.

Support the store's recruiting and hiring process, onboarding training, and overall performance management activities.

Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to their career and personal growth.

Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.

Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations.

Working with Others

Establish supportive and productive relationships with all team members, focusing on personal and professional development.

Collaborate with team members to ensure an optimal guest experience that values guests' time and support store operations.

Guest Experience

Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs..

Dynamically provide coverage on the floor to assess and fulfill the needs of the business, team, and guests.

Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to make it right for guests.

Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs.

Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team.

Operations

Implement the Store Manager's vision for the store and cascade to team members.

Partner with Store Manager to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review and sales planning).

Partner with Store Manager to manage store's budget, labor hours, expenses, and P&L statement.

Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.

Open and close the store in accordance with the opening and closing checklists.

Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Perform work in accordance with applicable policies, procedures, and laws or regulations.

Budget Responsibility

Accountable for delegated aspects of controllable budget or labor hours

People Management

Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager

What We Look For

Inclusion & Diversity : Creates / supports an inclusive environment that values / celebrates differences

Integrity / Honesty : Behaves in an honest, fair, and ethical manner

Leadership : Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work

Collaboration and Teamwork : Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives

Adaptability / Agility : Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment

Decision Making : Uses logic and reasoning to evaluate alternatives and make effective, timely decisions

Strategic Thinking : Sets strategies that are aligned to vision and values of the company to achieve goals / vision / further the mission; considers the 'big picture' implications of decisions

Resilience : Remains persistent; recovers quickly from setbacks

Job Requirements

Eligibility

Legally eligible to work in the jurisdiction of the store which you are assigned to.

Availability

Willing to work a flexible schedule.

Other Willingness Requirements

Willing to work as part of a team and also complete work independently

Willing to move through a store for most of a shift to help guests and accomplish work

Experience

Work experience in leadership or people management

Job Assets (i.e., nice to have; not required)

Education : High School or Secondary School diploma equivalent or above.

Experience : 1 year retail or sales specific management experience

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.

Beyond The Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness / yoga classes, parenthood top up program and personal and professional development programs.

Note : availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

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Assistant Manager • Kawasaki, Kanagawa, Japan