Business Planning / Business Strategy-Rakuten Mart, Inc. (Formerly : Rakuten Seiyu NetSuper, Inc.) (C&M)

Description

Business Overview

Among the distribution markets for general consumers, the food distribution market is a field where EC and digitalization are particularly slow. Rakuten will promote the Internet Super Business to promote the EC and digitalization of food distribution, and empower society through food distribution reform.

Department Overview

Rakuten Mart is a warehouse-shipping type of online supermarket service operated by Rakuten as a first party. Taking advantage of its ability to serve large market areas from a small number of locations, it will promote the EC-ization of food distribution with a service deployment that combines the strengths of wide-area chain stores and specialty retailers.

Rakuten Mart, Inc. (Formerly : Rakuten Seiyu NetSuper, Inc.) :

Rakuten Mart became a 100% subsidiary of Rakuten in December 2023 and rebranded as "Rakuten Mart" in August 2024, marking a new beginning.

Leveraging Rakuten's unique strengths, we will strengthen our collaboration with the "Rakuten Ecosystem" to offer an even wider selection of products and provide more convenient and higher quality services.

Service Area and Delivery Method

We cover 12 million households in the Tokyo metropolitan area and the Kansai area, shipping from three automated warehouses. We have built an efficient H&S (Hub & Spoke) type delivery network that enables same-day delivery and temperature control of products. Furthermore, our state-of-the-art automated warehouses reduce walking time during product searches and shorten product verification work, enabling highly efficient operations.

Future Potential

The grocery market has a large market size but a low EC penetration rate, so it has great growth potential. Rakuten is one of the top players in the steadily expanding online supermarket market. It is also a strong touchpoint with customers and can contribute to the Rakuten Ecosystem.

The Business Management Division is responsible for formulating business strategies, managing KPIs, business development, and project management to promote the Rakuten Mart business, with the aim of achieving its sustainable growth.

Position : Position Details

Business KPI management

• Setting, monitoring, and analyzing KPIs (Key Performance Indicators) for each business unit
• Creating regular business performance reports and presenting them to senior management
• Identifying challenges and implementing improvement proposals to achieve KPI targets
• Improving the efficiency of business operations and supporting decision-making through data analysis

New business development

Business strategy support

Project management

Other tasks

Mandatory Qualifications :

Desired Qualifications :

Others Information :

Additional information on Location

Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on Secondment

This position will be employed by Rakuten Group, Inc. and will be seconded to Rakuten Mart, Inc.

Additional information on English Qualification

TOEIC Score exceeding 800 (or similar level of English ability or a University Degree earned in an English-speaking country)

Proof of eligibility is required by the timing of the offer letter.

If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by our company, during selection process is required.

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