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カスタマーロジスティクス シニアスペシャリスト

カスタマーロジスティクス シニアスペシャリスト

DanoneTokyo, 13, JP
21日前
職務内容の詳細

Short Intro and About the Job

  • 3PLとの協業及び3PLのパフォーマンス管理
  • TCTS（Total Cost To Serve）の改善の為のコスト分析及びプロジェクトの実施
  • SAP）で管理されるカスタマー情報の管理・更新

About You

  • 3PL業者の品質、コスト、パフォーマンス (KPI) 管理と改善
  • 3PL等の外部業者の選定、交渉及びコミュニケーションのスキル

    • About Us, We offer and What's next

    120の市場で事業を展開しています。私たちの使命は、より多く人々に食を通じて健康をお届けすることにあります。チルド乳製品と植物由来の製品、ウォーターおよびスペシャライズド栄養食の 3つの事業分野で、ヘルシーな食品をお届けする企業として確固たる地位を築いてきました。

    One Planet. One Healthに沿って、より健康的でより持続可能な食を推奨することを目指しています。One Planet. One Health -これは、人々の健康と地球の健康が相互に関連しているという強い信念を反映しています。 私たちは高成長と健康重視のビジネスカテゴリーに集中し、効率的で持続可能かつ責任ある方法で運営することを約束します。

    Bコープの認定を受けており、雇用の機会均等を確保しています：女性、マイノリティ、障がい、婚姻状況、性的指向、性同一性によって採用選考が制限されないことを、応募いただいたすべての方々にお約束いたします。

    Short Intro and About the Job

    Note : Customer Delivery (from Danone DC to Customer Centers) = FTC (Freight To Customer)

  • Manage Logistics (FTC : Freight To Customer) operation
  • Maintain and update Customer Master Data Information for SAP and Customer Scoreboard
  • Manage and improve cost performance and quality for FTC
  • Plan and execute Productivity Projects for cost savings and operation efficiency
  • Define and develop Supply Chain Network to support and contribute company’s middle to long term goals
  • Maintain / improve quality and reduce delivery costs for FTC
  • Corporate and collaborate with 3PLs to achieve required objectives, such as quality improvements and cost reduction
  • Handle delivery troubles, such as delay and damages, and conduct RCA(Root Cause Analysis) and develop Corrective Actions to mitigate recurrence for the future
  • Analyze logistics costs and execute projects for improvement of TCTS (Total Cost To Serve) as well as cost reductions
  • Lead / control logistics projects and manage stakeholders effectively
  • Handle customer requests (internal / external) regarding customer delivery
  • Provide optimum / efficient logistics solution and attend customer meetings if and when necessary
  • Manage and maintain Customer Master Data managed within SAP (Danone ERP)

    • About You

    Education background

  • University Graduate

    • Technical Skills and Experiences required

  • Logistics (Transportation) management

    • Experience in FMCG and Food Industry is preferable

  • Management of 3PL, such as Quality, Cost and Performance (KPI)
  • Communication skills for supplier selection, negotiation and their performance improvement
  • Stakeholder management (internal / external) and negotiation with customers, suppliers.
  • Project management in the area of supply chain and logistics
  • Business process development, optimization and decision making
  • Preferable Experiences :

    • Food wholesaler and / or Food Industry

    Sales and / or Customer Account Management

    Physical operation of warehouse and transportation

  • Data analytics and able to make decision, proposal and presentation based on logical and data thinking
  • Intermediate PC Skills (Excel, Word and Power point)

    • Competencies to be successful on the job

  • Flexibility with open-minded attitudes to accept new things
  • Question Status-Quo and seek for development / improvement in the future
  • Challenging spirit and take risks
  • Commitment and ownership to achieve goals
  • Never-Give up spirits and always take challenges (Humbleness as a challenger)
  • Willingness of Collaboration and corporation with stakeholders
  • Good communication skills for productive discussions
  • Leadership to drive projects / initiatives until completion based on objectives

    • About Us, We offer and What's next

    Dedicated to bringing health through food to as many people as possible, Danone is a leading global food & beverage company built on three businesses : Essential Dairy and Plant-Based Products, Waters and Specialized Nutrition. At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our vision - Danone, One Planet. One Health - which reflects a strong belief that the health of people and the health of the planet are interconnected. We deliberately concentrate on high-growth and health-focused categories, and commit to operating in an efficient, sustainable and responsible manner.

    Check out the link below to find out more about Danone in Japan.

    Danone Japan is a certified B Corporation and is an Equal Opportunity Employer : Female / Minority / Disability / Marital Status / Sexual Orientation / Gender Identity

    Danone Japan doesn’t just welcome what makes you unique, we value it. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristic or any other protected status. Faithful to our values of openness and humanism, all our employees share in the commitment to engage one another with dignity and respect.

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    カスタマーロジスティクス　シニアスペシャリスト • Tokyo, 13, JP