Manager, Office Operations

Manager, Office Operations

The opportunity

Are you ready to make your mark as part of the Office Operations Manager in our Tokyo office?

Our Office Operations team is at the heart of ensuring the smooth and efficient functioning of the Firm’s day-to-day operations. Our team manages the infrastructure, systems and services —both globally and locally—relating to our office workplaces, onsite and remote operational services, security, safety and a range of other areas.

We provide PA support and manage document production, translation and travel services. Our team is responsible for our client-facing areas across the Firm, always seeking to ensure that clients and other visitors have an experience that is world-class. We also take the lead in running our day-to-day operations in the most environmentally sustainable way possible.

At White & Case, we’ll support you, give you responsibility and welcome you as an integral member of our international team from day one. We foster a collegial working environment where partners are friendly and accessible, and colleagues always supportive and open to questions.

Key responsibilities

• Office Management : Overseeing local office premises, including lease management, space planning, office relocations, and refurbishments.
• Compliance : Ensuring adherence to global office move guidelines, real estate decisions, and sustainable operations guidelines.
• Financial Management : Managing payments, reconciliation of rent, utilities, operating expenses, budgeting, spending levels, and variance analysis.
• Vendor & Landlord Relations : Serving as primary contact for landlord relations, managing vendor contracts, and overseeing local third-party vendors.
• Maintenance & Security : Handling preventative maintenance, repairs, upgrades, security systems, access control, and emergency systems.
• Environmental Sustainability : Leading office engagement in sustainability initiatives, annual reporting on greenhouse gas emissions, and maintaining dialogue with local property management.
• Risk & Assurance : Ensuring compliance with physical security standards, local Health & Safety legislation, managing insurance policies, and maintaining emergency response plans.
• Service Delivery & Team Management : Managing practice assistants, guest services, office services, facilities, and other operations staff, ensuring compliance with guest services standards.
• Onboarding & Collaboration : Overseeing onboarding processes for new joiners, collaborating with HR and global mobility teams for staff relocations, and handling mail, files, and waste processes.
• Event Coordination & Social Responsibility : Organizing office social events, managing budgets for events, coordinating with the global events team, and ensuring a well-run social responsibility program.

The skills and attributes we are looking for

What We Offer

When you join us, you’ll be working directly with partners, business leaders and many other inspiring colleagues across our global network of offices. We live by our values; to be pioneering, united and human, and we believe that you’ll experience them from your first day. We will give you the support and development opportunities that will help you achieve your potential.

We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as an Office Operations Manager, and our benefits are designed to support your changing needs and priorities across different life stages.

About White & Case

We are a global law firm with longstanding offices in the markets that matter today. Our on-the-ground experience, our cross-border integration, and our depth of local, US and English-qualified lawyers help our clients work with confidence in any one market or across many. Established in 1987, we have grown into one of the largest law firms in Japan, drawing upon an international team of bengoshi and lawyers qualified internationally, who consistently deliver results for our clients. One of the critical elements of our success in Japan has been that we are a full-service law firm and able to advise on virtually all business matters, including corporate law, mergers and acquisitions, financial transactions and regulation, projects and energy, antitrust, intellectual property, and real estate.

How to apply

Interested? Please apply by submitting your CV for further consideration.

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, disability, genetic information, or any other category protected by applicable law. If you require assistance and / or accommodation to participate in our application and / or interview process, please email the recruiting contact listed. We will be happy to work with you.

For further assistance or queries regarding this opportunity please reach out to Lauren Evans at

Note to recruitment agencies : Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and / or outside of our online application tracking system, will not be considered a formal introduction.

Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the . When engaging with agencies, we are supported by our preferred suppliers.

Primary Location

Japan-TokyoExpected Workplace : Hybrid

Job Posting

Jun 20, 2025, 6 : 21 : 48 AM