Senior Program Manager, Amazon Flex Program Team

At Amazon, we strive to be Earth’s most customer-centric company, where people can come to find and discover anything they might want to buy online. At Amazon Logistics, we are building a world-class last mile operation, significantly complimented by our delivery channel, which works directly with independent contractors – called delivery partners – to make deliveries to our customers. With this last mile delivery service (Amazon Flex), individuals can be their own boss delivering Amazon packages. It is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.

We are continuing to build a high paced and lean Japan team to implement and expand our last mile capabilities across key segments of Japan Transportation business. Amazon is now looking to hire an experienced, passionate, dynamic, analytical, innovative, hands-on, and (most importantly) customer-obsessed program manager.

We are seeking a Sr. Program Manager in Japan to help establish Amazon Logistics last mile delivery as the preferred provider in this specific space in order to build our network of Delivery Partners to drive product utilization and service optimization within the Amazon Logistics world. Internally, this leader will work directly with functions that cut across the organization, including technology, transportation, operations and customer service, to drive a great customer experience for our program.

The successful candidate will be self-motivated, passionate, highly analytical and detail-oriented, possess superior interpersonal and communication skills, and be comfortable working independently to drive growth and change in a fast-paced environment. An extreme bias for action is an absolute must, and candidates must demonstrate a superior track record of delivering results.

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